I stayed here for teh first time at a recent meeting. Although the staff was very friendly and helpful, the overall experience was disappointing. Some of the restaurants in the complex were closed. The rooms were quite noisy from both lobby noise and ongoing renovations (apparently 24 hours a day) with no attempt to move quests away from the renovation. The conference area was fine, but the overall expereince did not match the price.

We flew to Palm Springs in July to take advantage of a cheap fly/stay package. Plus, my partner and I both love to golf and we'd read good things about the golf course(s).

The check-in experience was terrific. Our package had somewhat limited choice of rooms, but the clerk gave us good advice on views that were available and that perhaps we wanted to stay on a higher floor because of the nightclub below the wing we'd chosen.

Prices were high, if you're foolish enough to eat and drink on premises (duh, right?) but the staff were always very pleasant and helpful. Room was clean, but leaving small tips for the housekeeping staff earned a towel shaped like a swan! SO worth it--it made me smile.

On weekends, the bachelor/bachelorette crowd descend and its bum tattoos for miles. Get your pool time in early morning if you're there over a weekend. The nice thing was the pool was open late, and it's beautiful to swim under the stars. It cooled at night, but not by a lot.

The golf course...was to die for. But keep in mind, I don't get out to full-size, high-end courses...well, at all. The driving range was all grass with balls piled in a pyramid. I felt like we were on the Tour. Which made me completely nervous and embarrassed the minute other people joined us to warm up.

Course was immaculate, course staff were SUPERB, carts were amazing. The heat was something else--tee off as early as possible if you care about playing well. Beverage cart wasn't too outrageous, but make sure you ask for your beverage in the bottle, as the bottle doesn't fill the iced cup and she didn't offer me both :(

Palm Springs was lovely, but then the desert appeals to me. Incredibly hot all day long. We did the tram (highly recommend--beautiful forest up top) and casinos (blech--depressing when you're an outdoors person) and would like to go back. Also, In 'n' Out Burger--niiiice!

We just spent five days playing golf in Palm Desert. The JW Marriott was a great place to stay. It is a large resort, full of people and life. Our king deluxe room was nicely appointed, the bed was comfortable and our views of the mountains and the golf course was spectacular.
My wife enjoyed the spa which she described as one of the best she has been to. The pool area is large and very comfortable to spend a day.
What amazed me I'd that for a large resort, it was extremely well organized, the service was spectacular, never had to wait for anything. The lobby is expansive with a suchl bar which is always full of people and fun to spend time after golf or after dinner.
I recommend this property.

The resort is beautiful from a distance. Upon closer look the place is just plain dirty. Glass, handrails and floors were usually smudged with hand and foot prints. We had a large spill stain in front of our elevator and it was still there when we departed. First night the bed had stains on the sheets and hair in our sink. Next day the new sheets had a large stain and on the fourth night again stained sheets. We were in a wing that they told us had just been finished being renovated the prior week after a year long project. It appears that the friendly staff lacks training and discipline. This must reflect those at the top. Not the usual experience we have had at a Marriott facility. We were credited 1 nights stay for all of this but it did little to enhance the overall stay.