My sister and I came out to visit our grandparents for a long weekend. We usually stay at the Westin but it was booked. The Marriott "looked" nice and was really close to our grandparents house. This hotel was very average for the price. I usually am not soo picky and can make the best of the hotel I am at (which I did) but I feel like for the price, again, it is just so so.
The rooms are nice but a bit dated and there isn't an I-Pod docking station or a DVD player in the regular rooms. Not a deal breaker but now a days, in nicer hotels there are always docking stations...The shower was awful. It felt like I was in a motel. It trickled out in a stream with no way to adjust it to spray evenly. The blow dryer, I have used nicer in motels.
Our room wasn't cleaned the first day. They finally came by at 4:30 but we had to send them away as we had to get ready for dinner. Why so late?
Beds are really uncomfortable.
Now, this was probably the MOST disappointing...Nick Faldo's Restaurant. The first morning we went to "The Market" and asked if there is any place to eat breakfast. They offered coffee and muffins, etc...but the restaurant doesn't open until 11. So we have a not so good breakfast sandwich and move on. That night we came back to our hotel after dinner in Palm Springs to have a drink and we walked in to Nick Faldos and were told that the restaurant closes at 7!!!! What???? On a Friday night none the less. The next day we went in there around 4 to have a glass of wine and spoke with the bartender and he explained that during the week, they close the ONLY restaurant on this HUGE property at 3 during the week and at 7 on the weekends! Absurd! Seriously! So they are open from 11-3, total joke and not sure why they are even there? No breakfast, no dinner (unless you eat at 4 or 5 pm on the weekend). I know when I travel it is nice to have a place to eat breakfast in the hotel and lunch if we are by the pool or have a place to have an after dinner drink. This hotel is great if you are 95 and in bed at 7!
Unfortunately, there were a bunch of little things that happened that made us realize it's just not up to par with what we thought Marriott Standards were.
I personally would never stay here again, nor would I recommend it, which is too bad because we have a lot of family travel to Palm Springs and we had hoped that we found a new gem. Nope, we will stick with the Westin and if that is booked again, go to the JW Marriot. We went there after we couldn't have an after dinner cocktail and it was much better!
But if you are looking for something average this place is just fine. It's a place to sleep. But I know we had a hard time justifying their room rates for the "amenities" (or lack there of) that they offer. You can find something around the same price range that is much better.
- Marriotts Palm Desert
- Marriotts Hotel Shadow Ridge
- Marriott Palm Desert
- Marriott Shadow Ridge
- Palm Desert Marriott
- Marriotts Shadow Ridge
