I have a conference in Monterey in May and wished to book my room early (January). Called this AM (after 9:00 AM their time) and had the most frustrating experience. Requested availability for the dates in May and clerk first asked "How much do you want to pay?" What? I then was more specific, King, two queens or twins and what was available? She then started reading the "names" of rooms - Gullmont, Sandpiper etc. not telling me if they were kings, queens or what. She then suggested, rudely I might add, that I go to the website to see which room I wanted before calling for reservations.
I didn't bother and won't ever again.

Keeping this review short as we really dont want to remember this place.
Room was clean, but smelled funny. But room was not sound insulated well. We heard EVERYTHING. Evening appetizers were disappointedly Mediocre. Served veggie sticks, cheese, dip and cheap wines. New Innkeeper did not socialize. Website states a gourmet breakfast but it was no where near gourmet. It was scrambled eggs, bacon strips, fruit and over toasted bread. No juice was available. It was misleading. A guest mentioned the previous chef/innkeeper, Jas Barbecue has left to another lodge and since then food menu has suffered enormously. Think all the great reviews is before the new innkeeper, Andrea,
took over. See other recent reviews and you will see quality, hospitality and service has gone from an A to a D grade......

Last weekend we decided a two-hour drive for a getaway weekend would be perfect. We love the coast, golf, art, and good food so decided on the Monterey Bay area. We found a new Home Away from Home!! The Inn at 213 Seventeen Mile Drive was just wonderful! We were offered the new lower winter rates which was quite a bonus! Andrea, the Innkeeper, was delightful, helpful, and an amazing cook. The rooms are beautiful without being fussy and frilly. Our fireside wine and appetizer hour was perfect just before going down the street for an Italian dinner at a family-owned restaurant. Breakfast in the large multi-tabled dining room was an epicurean delight. We will be back again this winter!

We had been planning this trip for nearly a year - 3 weeks driving through California....we run a busy b&b in France & pride ourselves on offering a breakfast with a difference so consequently we tried to stay in places run along similar lines. No complaints about the property at all - it is as beautiful as previous reviewers have mentioned - a well restored Arts & Crafts house in a lovely setting within walking distance of the town with some great restaurants. The rooms are all stunning - we had Plover which was spotlessly clean with lovely linens - the room was cleaned & tiddied each day - one of the best b&b rooms we stayed in on the trip. However.......sadly the chef Jas quit the weekend of our stay. We benefitted from his appetisers the first evening which were excellent - as described by previous reviewers & we were promised that the new chef would be as good. The first morning we hoped to have his last breakfast, but needed an early start. Breakfast is not served till 9am, which was also late for another couple we met there who needed an early start. We weren't asking for a super early breakfast, but despite what they say on their website & the booking info no offer was made for an earlier breakfast for us. Hot water was available for tea & coffee & we had some left over cookies left for us. The second morning we descended for breakfast full of expectation for the new chef along with all the other guests - over 20 of us......... after a 30 minute wait the couple who shared our table (same couple who missed out on breakfast the previous morning) had to leave for a meeting - they were not happy about missing 2 breakfasts.... we stuck it out for another 15 mins - we shouldn't have bothered....one of the worst breakfast I have had ever in 40 years of travelling the world. 2 pieces of dried bacon on a spoonful of scrambled eggs, some chopped apples & an undercooked muffin - all on the same plate......no apology offered for being late. A toaster was available with a bag of sliced bread, but no plates. A bowl of average fruit was also available & the usual hot water for 'do it yourself tea & coffee' + the left over cookies. Sadly it sounds like the new chef has not worked out judging by the last review & I have to say the management do not appear to be organised. One tip for all b&b owners reading this, despite how beautiful the room & setting is, the last impression your guests have of you is breakfast - make it memorable or your business will collapse. The management here needs to be better organised, having 14 rooms accommodating up to 30 people, breakfast needs to be staggered - offering guests a breakfast at 8, 8.30 or 9 will also help the chef to be organised & ready to serve the hot dish within minutes of sitting down. In a country where service is too fast for us Europeans - we were rarely in a restaurant for more than an hour......to take 45 mins to serve a mediocre breakfast is inexcusable. Finally find a better chef - quickly......... The Inn is a beautiful place to stay, but it is not cheap, the reason we came is for the quality of service & we had looked forward to the breakfast throughout our trip. We stayed in another B&B during our trip where the room was not clean, but breakfast was amazing - we will return there definitely. Jas will be sorely missed........you have lots of competition nearby & I have to admit unless the reviews improve we will stay elsewhere the next time.