Wow, did we find a quiet place to relax and get ourselves back to normal! did we find it! The place was surprisingly empty, must be the time of year but we were very happy it was! Quiet! Great location! Helpful staff! Rooms lovely! Was a last minute stopover in this little town, so glad we did! We will be back!

We have stayed at several Best Western hotels for many years, each are so unique and yet the same. (I don't call it a resort because it isn't but that's a very minor refraction.) But this Monarch Best Western in our minds is definately a cut above the others and not because of it's conveniences but because we were impressed by one to it's employees, one of the front deskers. There are fun accomodations to this hotel like the heated pool, the whirpool outside and the great continental breakfast which at other places are known only for their bad coffee and dried up muffins in the lobby. All that is well and good but if the staff doesn't know how to make you feel truly welcome after a long day of being on the road or flying, then none of the other things a hotel has to offer, matters. Begs to mention front desk lady and forgive the misspelling, DeAnne. Unbelievably courteous no matter what is going on. Even though the night we arrived alot was happening around her, her attention to us, smile and overall being genuinely kind struck us and prompted us to write, we usually don't bother. The rest of the desk staffers were nice, they got the job done, but in all honesty cannot state their names as they didn't leave enough impression on us to remember. Frankly, we were quite caught unaware when the gent at the front desk who nicely enough greeted us, yet said it was the end of his shift, he was leaving, and bluntly said he wouldn't wait on us! Seriously? Cookie cutter workers are all over and we like to acknowledge those that aren't. DeAnne was a hard worker, picked up the greeting and checked us in, flowed right through it all with more than a common courtesy, even managed to look like she enjoyed do it! Such things as suggestions to see places while we were there that no one else has directed us to see before and restaurants in town where young children won't be frowned upon, this is what matters. There should be places to learn such skills to greet guests coming in, it is not a profession just anyone can do. This "resort" is lucky to have her. I have read the other very poor reviews and frankly I don't get it regarding the hotel as a whole. No problems with us, do give it a try if you read these things and don't take the other low reviews too seriously on here. Everyone has an opinion, and for what that's worth, we just gave ours. To us, worldwide weary travelers, the greeters at the front desk ALWAYS make the difference.

During our holiday in California, we intend to spend some days in Monetrey area, where every structure seems quite expensive (with respect to other previous locations).
Eventually we chose this hotel and I can say we're satisfied: rooms are perfect, position is very good, near the beautiful seaside and few miles from Monterey centre.
Only one defect, the breakfast: just satisfactory, it's actually hosted in a normal sleeping room refurnished as a breakfast room. Absolutelly overcrowded!
In general, seems that the hotel has been recently under some works/change of property: actually, I haven't understood if it's an effective Best Western one or a private structure, no more affiliated.

This motel is clean, quiet, dark, and the desk staff was helpful and friendly.