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Doubletree by Hilton Anaheim - Orange County – reviews, photos

3.5 of 5
100 The City Drive, Orange, CA 92868-3204
Hotel amenities
Doubletree by Hilton Anaheim - Orange County
Doubletree by Hilton Anaheim - Orange County
Doubletree by Hilton Anaheim - Orange County
Doubletree by Hilton Anaheim - Orange County
Doubletree by Hilton Anaheim - Orange County
Doubletree by Hilton Anaheim - Orange County
Ranked #4 of 13 hotels in Orange
4.0 of 5 stars 294 Reviews
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294 reviews from our community

What travellers say about this hotel
  • Very nice(13)
  • Parking fee(8)
  • Business center(8)
  • Hot tub(6)
  • Chocolate chip cookies(6)
  • Breakfast buffet(6)
  • Room service(5)
  • Friendly and helpful(5)
  • Front desk staff(5)
  • Only complaint(4)
Traveller rating
    100
    129
    44
    11
    10
Only show reviews for Family (109) | Couples (58) | Business (57)
Date Rating
kennewick, wa
Top Contributor
63 reviews 63 reviews
Reviews in 23 cities Reviews in 23 cities
124 helpful votes 124 helpful votes
“Excellent convention hotel”
5 of 5 stars Reviewed 2 February 2012

Attended the annual Packard convention this past week. Room was great, 16th floor, mini-fridge and micro, Crystal Cathedral view. Everything spotlessly clean. Bed super comfortable. Great sized room. Only suggestion was that the easy chair could have had an ottoman, been much nicer for reading the morning paper or watching a bit of TV. Breakfast at the restaurant was either menu or buffet, I tried both and they were fine. Discounted parking, $3 both because of Hilton Honors and convention attendance was nice. They accommodated the group well although banquet food could have been better. Lots of staff to deliver it and everyone friendly. The convention has been held there for many, many years and they evidently appreciate the business, how many hotels let you park old cars in the lobby?

Room Tip: Don't buy an upgrade, I didn't and got one anyway.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask randinc about Doubletree by Hilton Anaheim - Orange County
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SNACC, Manager at Doubletree by Hilton Anaheim - Orange County, responded to this review
6 February 2012
Thank you so much it was truly a treat to host your convention, the automobiles are simply awesome.
I agree being able to put your feet up after a long day is relaxing, let us know next time you are staying with us and we will put the request in to have an ottoman delivered to your room, for your loyalty it’s the least we could do.
We look forward to having you as our guest in the near future and can’t wait for next year’s show.
Victor Gonzalez Director of Rooms & Guest Services
Direct (714) 634 7153 | Fax (714) 978 3839

DoubleTree by Hilton Anaheim - Orange County
100 The City Drive Orange, CA 92868
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Eau Claire, Wisconsin
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Good but don't get a room by the elevator”
3 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

Stayed for a conference at UCI medical center- great location across the street. Clean lobby, friendly staff. Food in the restaraunt average and expensive. Make sure you check the hotel map and do not get a room near the central elevator- my room shook with each up and down of the elevator. My room was xx26. Parking and internet seemed expensive to me- see other reviews. Nice outlet mall nearby. Crystal Cathedral within walking distance and pretty neat to see up close.

Room Tip: Look at the hotel map and make sure you do not get a room near the central elevator shaft- my room...
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask renmi about Doubletree by Hilton Anaheim - Orange County
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SNACC, Manager at Doubletree by Hilton Anaheim - Orange County, responded to this review
12 February 2012
I would like to offer my sincere apology for the less then enjoyable stay you had at our hotel

I realize how disturbing it must have been to be bothered by the sound of elevators. While I do not believe that there is anything that can be done to change this condition, I have found that some guest have more sensitivity to this type of disturbance. Had it been convenient, we would have gladly helped you move to another room. Believe me, the comfort of our guest is our highest priority. Please contact me so I may update you’re file so that in future visits you will be accommodated in a room more to your liking.

It is important to me that we attempt to restore your faith in us. If you would be kind enough to contact me I would be happy to make special arrangements for your next visit. This is done as a gesture of our regret, and in the hope that we might regain your confidence and positive attitude towards us.

Regards,

Victor Gonzalez Director of Rooms & Guest Services
Direct (714) 634 7153 | Fax (714) 978 3839
DoubleTree by Hilton Anaheim - Orange County
100 The City Drive Orange, CA 92868
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Edmonton, Canada
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Good location for shopping”
3 of 5 stars Reviewed 28 January 2012

We stayed at this hotel after getting a really great rate from Priceline. The location is within walking distance to the Orange Outlet mall. There is a $13/day charge for parking and $12/day for internet. The staffs were friendly and accommodating. The pool is heated and have on site laundry machines. The rooms were a good size, but the beds seemed small and were not very comfortable. The business center is very good and did not charge for printing unlike most other hotels. Overall, I would rate this hotel as average, it met our expectation but was nothing exceptional about it.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Luckster777 about Doubletree by Hilton Anaheim - Orange County
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SNACC, Manager at Doubletree by Hilton Anaheim - Orange County, responded to this review
6 February 2012
I would like to thank you for sharing your experience with us I am always happy to see our guest enjoy our amenities.
I apologies you did not get the rest you deserve clearly, a comfortable bed is a fundamental service you should expect at any hotel. I want you to know that we do have a program of regular mattress replacement and box spring inspection in force. I realize how inconvenient it would have been to move to another room in the middle of the night, but if this would have ensured a better night’s sleep, our staff would have been glad to help to make this change in an expedient manner. The comfort of our guests is of primary importance to us.
I am happy to announce we will be undergoing a room’s transformation here in the near future which will take us from average to exceptional. If you would like updates on our progress I would be happy to be in touch with you to get you the latest and greatest room.
Regards,
Victor Gonzalez Director of Rooms & Guest Services
Direct (714) 634 7153 | Fax (714) 978 3839
DoubleTree by Hilton Anaheim - Orange County
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California
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Comfortable, spacious rooms”
4 of 5 stars Reviewed 26 January 2012

We stayed at the Doubletree at Christmas to visit family in the area. The staff was very friendly and efficient and the cookies delicious. We asked to have some extra items in our room and they were promptly delivered. The room and bathroom was spacious, and the two desk chairs along with an regular chair offered plenty of seating. Our King bed was fairly comfortable but as with most hotels the pillows are too small and too mushy. The towels and toiletries were very nice and the room was very clean. We didn't hear much noise from the hallway or the room next to us. It is very convenient, easy walking distance, to a shopping center with a large movie theater and many restaurants. We will stay here again.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Amalthea7c about Doubletree by Hilton Anaheim - Orange County
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SNACC, Manager at Doubletree by Hilton Anaheim - Orange County, responded to this review
6 February 2012
We thank you for choosing The DoubleTree by Hilton Anaheim-Orange County, during your Holiday travels; we hope you enjoyed our Holiday decorations in our lobby during your last stay. We are glad you enjoyed our warm Doubletree Chocolate Chip and Walnut cookies they are the best. We take pride in making sure our guests are taken care of promptly and efficiently and I am glad by your comments we were able to deliver.
Since you are a big fan of our cookies I would like to send you a tin of our famous cookies at your convenience please feel free to contact me at the number provided below. We look forward to your future stay.
Kind Regards,
Victor Gonzalez Director of Rooms & Guest Services
Direct (714) 634 7153 | Fax (714) 978 3839
DoubleTree by Hilton Anaheim - Orange County
100 The City Drive Orange, CA 92868
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Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Decent enough and walkable to various bars and shops”
3 of 5 stars Reviewed 24 January 2012

Stayed here a couple of weeks ago. Its nothing special but standards are ok, rooms are large and it caters for most needs. Only reason I stay here is that its walkable (2 mins across the car park) to the many shops and bars at the Outlets at Orange so you don't have to be confined to the hotel. This is good as the prices being charged for various food items in the hotel are rather dear, $20 for some cereal and a coffee!!!! Your having a laugh.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Doubletree by Hilton Anaheim - Orange County

  • Doubletree Hotel Anaheim
  • Doubletree Orange
  • Doubletree Hotel Anaheim Orange County
  • Doubletree Hotel In Orange Ca
  • Doubletree Anaheim Orange Cnty
  • Orange Doubletree
  • Double Tree Anaheim Ca
Address: 100 The City Drive, Orange, CA 92868-3204
Price range (per night):* INR5,740 - 8,360

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