This large spreadout property must have been really a gem in her day and has aged gracefully. Staff was welcoming from shuttle driver to front desk. Rooms are large, mine was appointed with a little fridge, microwave and coffee maker. Bed was fresh, clean and comfortable. Shower had good pressure and plenty of hot water. Had the breakfast in the morning which was ok, bacon, eggs, sausage, potatoes & fruit.
Overall a good+ stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 February 2012
Hello Triplewin,
Thank you for your review. The DoubleTree by Hilton Ontario was formerly the Red Lion hotel 14 years ago.
Although the economy hasn't rebounded our owners are still investing money to renovate and maintain the standards that Hilton properties are known for. I feel that new is good but not always better and that's why we strive to provide exceptional customer service to all of our guests.
We appreciate your business and hope that when your travels bring you to the Ontario area that we will be your first choice when selecting a hotel.
Respectfully,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC