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Doubletree Hotel Ontario Airport – reviews, photos

3.5 of 5
222 North Vineyard Ave, Ontario, CA 91764-4431
Hotel amenities
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Free food and beverage credit
Doubletree Hotel Ontario Airport
Ranked #12 of 42 hotels in Ontario
4.0 of 5 stars 120 Reviews
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120 reviews from our community

    Trip type
Traveller rating
    49
    30
    22
    11
    8
Date Rating
Big Lake, Minnesota
Top Contributor
224 reviews 224 reviews
Reviews in 122 cities Reviews in 122 cities
114 helpful votes 114 helpful votes
“Average Plus”
4 of 5 stars Reviewed 31 January 2012

This large spreadout property must have been really a gem in her day and has aged gracefully. Staff was welcoming from shuttle driver to front desk. Rooms are large, mine was appointed with a little fridge, microwave and coffee maker. Bed was fresh, clean and comfortable. Shower had good pressure and plenty of hot water. Had the breakfast in the morning which was ok, bacon, eggs, sausage, potatoes & fruit.

Overall a good+ stay.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Triplewin about Doubletree Hotel Ontario Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
1 February 2012
Hello Triplewin,

Thank you for your review. The DoubleTree by Hilton Ontario was formerly the Red Lion hotel 14 years ago.

Although the economy hasn't rebounded our owners are still investing money to renovate and maintain the standards that Hilton properties are known for. I feel that new is good but not always better and that's why we strive to provide exceptional customer service to all of our guests.

We appreciate your business and hope that when your travels bring you to the Ontario area that we will be your first choice when selecting a hotel.

Respectfully,
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1 review
“Great employees and dining areas!”
5 of 5 stars Reviewed 27 January 2012

I plan to use this hotel more frequently! The end of the month hilton honors social gathering was a great perk of staying at this hotel. Food and drinks were good, with an interesting environment.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jimbauman03 about Doubletree Hotel Ontario Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
27 January 2012
Hello Jimbauman03,

I'm glad you enjoyed the HHonors Reception and I'm going to hold you to your comment about staying with us more frequently.

You can definitely refer to us as your "Home Away From Home" hotel.


Warm Regards,
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1 review
“Banquet department”
5 of 5 stars Reviewed 26 January 2012

Catering worked our lunches all week. They rocked it! We had the best lunches of all the other company at the hotel.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sararjd about Doubletree Hotel Ontario Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
27 January 2012
Sararjd,

I am in agreement with you that our Catering team "Rocks"! We have an exceptional banquet and culinary team which makes the guest's experience seamless.

We appreciate your valuable feedback.

Respectfully,
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Ewa Beach, Hawaii
Reviewer
3 reviews 3 reviews
“Doubletree at Ontario, CA”
5 of 5 stars Reviewed 20 January 2012

Overall experience was great, staff warm and attentive, quick airport pickup after a long flight and in room (which is also great) quickly.

Room Tip: Ask for the main building. Easier access to the 3 resturaunts, and sports bar
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by budov1 for Ontario
Ask budov1 about Doubletree Hotel Ontario Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
22 January 2012
Thank you for your review.

Your experience is an example of what we strive to provide to each and every guest.

Thank you.
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Rancho Cucamonga, California
1 review
“A Wonderful Experience”
5 of 5 stars Reviewed 7 January 2012

We visit the Doubletree Hotel Ontario Airport often and we are always amazed by something different in the great service we recieve. Each staff member goes out of their way to make sure our time at the Doubletree is perfect. From the management to the ladies that clean the rooms, we always recieve care in how our visit is going.

We were at an event in one of the ballrooms and the meal being served was something I was not able to eat. I informed one of the bus boys cleaning another table my situation and he returned with another plate. He was so fast I was able to finish my meal with the others at my table. The new meal was wonderful and it met my individual needs, no questions asked.

The service has always been top notch. Make sure you visit the Doubletree Hotel Ontario Airport.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Larry W about Doubletree Hotel Ontario Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda McKinney, Manager at Doubletree Hotel Ontario Airport, responded to this review
10 January 2012
Thank you for posting a review on TripAdvisor.

We appreciate your continued loyalty and patronage to our hotel. I'm glad you had a wonderful experience and the service was top notch.

We have an excellent culinary team and your experience reflects how we are willing to go above and beyond to ensure that our guests have an overall "10" experience whether it's an overnight stay or an event in our ballrooms.

We look forward to seeing you again in 2012.


Sincerely,
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Additional Information about Doubletree Hotel Ontario Airport

  • Doubletree Ontario
  • Ontario Doubletree
Address: 222 North Vineyard Ave, Ontario, CA 91764-4431
Price range (per night):* INR5,462 - 8,694

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Doubletree Hotel Ontario Airport
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