Free Internet: Yes
Sleep Timer: Yes

This was a normal holiday inn type hotel. I got upgraded to a larger room as a platinum member which was nice. However, as I walked in the room I noticed 2 hand prints (very visible) on the full length mirror. The cabinets were starting to show wear. The bed was good. Bathroom good. My floor was not vacuumed during my 3 night stay. Granted, I left a couple of popcorn kernels on the floor, but they were there during my entire stay.

This seemed to be a truck-driver hotel/hang-out. There were 3-4 big rigs parked outside each night. And I was greeted by a few guys hanging outside the front door smoking each night when I returned from work. The entrance reeked of smoke as did the door by the elevators.

There are plenty of better hotels in Ontario / Rancho. (i.e. aloft, Holiday Inn Express - Rancho, Hilton Garden Inn Rancho, Hilton, Courtyard - Rancho.)

My experience here at Holiday Inn Express was exceptionally comfortable. The service and amenities were always clean and available. Its location is also a great plus considering that the Kaiser hospital is not to far away which made it easier to take trips back and forth to get our mom to her appointments. The hotel employees worked with us and our schedule and always remembered who we were when we came back. I would highly recommend stay at the Holiday Inn Express at Ontario, CA.

This was my first time traveling to Ontario CA, I was only there for two nights and I had the worst travel exp of my life. I originally reserve a room at the Hampton Inn in Highland.......but it was soooooo disgusting i had to find another place to stay. The Hampton Inn ended up showing me a total of 4 hotel room filled will pubic hair and waste in 2 bathrooms and what appeared to be blood/body fluid in the other 2.

Thankfully i was able to find Holiday Inn because of the positive reviews on Tripadvisor......the guy at the front desk was provided excellent customer services....after I told him what happen to me at Hampton Inn, he upgraded me to a suite......my room was nice, quite and CLEANNNNN. Sir I dont know your name but thanks for making my first trip to Ontario a pleasant one!

My family and I loved our stay here, this holiday Inn is one of the best I have stayed in, very clean, friendly stuff and an awesome breakfast lounge, the lady serving the breakfast on 08-11-11 was very very nice,i forgot her name.
East access to internet, great parking and my girls loved the pool. I will definitly stay here again.