I am a big Hampton Inn fan but was a little disappointed in this property. I should have been suspicious since the prices are lower than most other Hampton Inns.

First the good:
location convenient and surrounded by shopping and restaurants
Service: friendly and helpful
Price: PAID ABOUT $70AVERAGE PER NIGHT

Then the not so good:
Parking: parking lot was full so had to park at the adjacent mall.
Condition of room: smaller than any other room I have stayed at in a Hampton Inn
Needed rennovation, bathtub was chipped and had a stain, grout appeared to be dirty on
shower wall. No refrigerator or microwave in our room. Furniture seemed older.
Towels: towels seemed lower quality than I have come to expect, scratchy & coarse
Noise: both from busy roadway outside and from hallway and other rooms

Still it had most everything I needed, which I expect at a Hampton Inn. Decent breakfast, fitness center, free internet access with free printing. Comfortable bed and a nice comforter.

I might stay here again if I was alone and not planning to spend much time in my room.

Terrific location at the Hampton Inn located in the parking lot of the Ontario Mills shopping mall. Lots of restaurants nearby - many within walking distance. This hotel is about 10 minutes or less from the Ontario airport. The lobby looks recently renovated and is in good shape. Staff was not wearing any kind of uniform and was not particularly friendly unfortunately. Didn't recognize HHonors status. (although they did upgrade me to what they classify as a "suite" -- somewhat larger room with dorm-fridge and microwave.)

Old tube style televisions and older furnishings. Bathroom in need of renovation to be on-par with other hotels in the Hampton family. Probably wouldn't stay here again given the fact that there is a Hyatt Place next door and I believe they deliver a more consistent product.

Across the street from Ontario Mills shopping mall; free breakfast, free internet, free parking. Can get to Hotel via 3 different freeways...Hwy. 210, Hwy. 60, and Hwy. 10. Lots of eateries around the Hotel to pick from.

Hampton Inn and Suites in Ontario, California, because of it's location near Ontario Mills Shopping Center attracts mainly business clientele. It is clean, the staff is very professional and helpful. Our check in was very easy. We were new to the area and had a lot of questions regarding restaurants, directions to other areas in the city and always found that we could depend on the staff to assist us. The hotel has 91 rooms with either king beds or two queen beds, non smoking or smoking. Internet access is available, each room has a large working table, coffee makers and some rooms offer a full sized refrigerator.

The breakfast in the morning consists of eggs, a hot meal item, breads, waffles, fruit, cereal, yogurt, juice, coffee, and tea. In the evenings hot homemade cookies are waiting for customers. Coffee and tea is always available. The breakfast area is clean, well maintained, with lots of tables. The hotel is a smaller Hampton Inns and Suite and very well maintained.

The rooms are large with very comfortable beds with plenty of pillows. The rooms are equipped with irons and boards and nice sized TV. Our room was very clean, carpet was well maintained as were all the hallways in the hotel. They offer an exercise room and pool. Parking is very limited at hotel, however, they have an agreement with the Ontario Mills Shopping Center for the overflow with a parking permit issued by the hotel to park at the center.

The property is at the Ontario Mills Shopping Center with lots of shopping and restaurants. It is located about 15 to 20 minutes from the Ontario Airport. When we return to the area, we would return to this property.