This place was one of the most disappointing places ever. Our snowboards got left in Las Vegas and we called the front desk when we arrived to notify them they would be delivered. When we called we noticed our phone was not working properly. The front desk does not notify you when you equipment arrives and just stores it in a locker which you have to go check hourly and hope it comes. WHO DOES THAT?! I would expect a phone call or delivery of equipment to the room. Once we noticed the phone did not work properly we called several times and no one ever came to fix it, cell service was limited and we were with another family making communication difficult. Then our locker where we were suppose to store our equipment did not open... and yes I know how to open a lock... and GUESS WHAT? No one ever addressed this issue once reported. Then we paid $1500 for 3 days in a ski-in ski-out private condo and EVERY MORNING @ 5AM large delivery trucks would arrive in the loading dock under our condo with loud beeping noises ALL MORNING, never could sleep in. I have travelled all over the world and would rate this one of the worst experiences ever. I wrote a lengthy email to the resort with no reply... they really lack any sort of customer service
- Village Squaw
- Village At Squaw Valley
