Our stay at the Pacific Inn/Best Value Inn was what you would call a "Challenge". First of all we arrived on a weeknight for a 4 night stay and they did have a room for the first night but then the gal told us that we would have to check out the next morning and take our luggage out of the room with us and then check back in at the same time and reserve a room but yet keep our luggage in the car with us while we traveled around to the amusement parks and then come back that night and they would have another room for us!!! Well we did that and when we went back the manager was on duty and was surprised to hear that we were to have a room and said that they were booked and that the girl that said that did not have any right to guarentee us a room BUT after we through a fit and said we should get the room we were promised then they did have to honor it and give us a room. BUT the room they gave us was nothing but problems!! First of all the phone did not work, we could call out but no one could call in and that included a wake up call so we missed a show that we had tickets for the next morning!!! and even though we put a deposit down on the phone they kept turning it off on us and we had to go down and have them keep turning it back on. BUT our biggest complaint is that we stayed in that same room for another 3 nights and NOT ONCE did our sheets get changed!!! When we requested clean sheets the last night all they did was go to their closet and get a set of sheets and handed us through the door and said we had to change our own!!! Other small complaints was that the bathroom fan did not work, the bathroom door did not latch and a light did not work in the room, no complimentary shampoo, no in room coffee, and no complimentary breakfast. It is a JUST a average hotel with average accomodations and at least the manager did give us a small refund in the end but he made it more like he did not want to deal with our complaintsand wanted to hurry and check us out!!