My husband booked the “Stress Buster” package for my birthday. He chose the Inn at Occidental because it was rumored to be beautiful, comfortable, with delicious, “gourmet” breakfasts, in a good location. We stayed two nights in the Wine Country Room.
Prior to our visit, the Innkeepers seemed attentive and eager to make our stay as ideal as possible. They asked if we had any special dietary needs, so my husband told them that I cannot eat nuts. During our check-in, Marilyn confirmed that they had made a note of this restriction, she volunteered the information to us from her booking notes, and we reconfirmed that yes indeed, I could not eat nuts.
We were shown to our room. It was very nice, spacious, nice quilts, lovely linens, a big jacuzzi tub, fireplace, very nice overall, although we prefer a firmer bed. But still, we were excited to be there, Marilyn did a fabulous job of giving us the details and offering the support we needed for our stay.
We did the wine tasting in the evening. The living room/reception area is cozy. The décor is cluttered with some odd choices perhaps, but that is a matter of taste, and it was pleasant to sit there in the warmth with a glass of wine and some cheese, browsing menus of nearby restaurants.
We had a great dinner at the nearby Bistro des Copains, delicious food, good wine, wonderful service, reasonable prices.
And so to bed.
In the morning we woke up with anticipation for the promised gourmet breakfast. It was the weekend, so we were not there at 8:30 am on the dot, but instead around 9:15 am, in good time before the 10am deadline. And what was on offer? Well, exactly what was described in their brochure. To the letter. We checked later. To the letter: “custom-blended coffee, your choice of juice, fruit from a local farm, the Inn's own granola, and a fresh baked pastry. Next, a hot entree ...”
Now for the reality, at least on the morning we were there, bearing in mind my carefully noted allergy to nuts.
The cereal was nut-laden granola. There was no other option on offer. If I had wanted to go into anaphylactic shock, a spoonful of that would have done the job nicely.
But wait, they had taken such careful note of my inability to eat nuts, perhaps the coffee cake would be OK. But no, the coffee cake was covered in almonds. Maybe I could have knocked the almonds off the outside, but how could I know what was inside? Besides, I thought I could look forward to the hot entree, a new creation each day, a “feast for the eyes”. So I waited.
Well, what came to the table did not have nuts in or on it, and I suppose it was pretty enough, but that's about all I can say in its favor: the “hot” breakfast was actually a plate of cold pancakes (and they were cold), covered in cornflour-thickened orange “sauce”, alongside a slice of cold hard bacon, and a blob of cream and a slice of orange in an artistic twist. Yum. I ate the pancakes because I was hungry, and washed the food down with coffee.
And the coffee? It was like dishwater, tasteless, weak drip coffee served in a thermos. The cup I took was for medicinal purposes alone.
And there was indeed fruit, as advertised, except it had gone brown. Cubes of soggy-looking watermelon, brown pineapple, a little cantaloupe. That was it.
On our second morning we gave the dining room a wide berth, and went to Howard's instead, a great little cafe a block away that serves espresso and basic warm breakfasts.
Getting back to the rest of our stay, it was restful even though the was sound insulation was poor, and our upstairs neighbors were pretty noisy on the second night. One gripe with the room was that, no matter what temperature we set it on, the thermostat was programmed to drop to 65 F and then 60 F during the night, so the room is very cold in the morning when you wake up.
Somehow I came away with the feeling that this is just a business for the owners, there is no real love or pride in what they do. It was a cold experience, and we will not be back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC