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Comfort Suites - Oakley – reviews, photos

2.5 of 5
5549 Bridgehead Road, Hwy 4 & Hwy 160, Oakley, CA 94561
Hotel amenities
Comfort Suites - Oakley
Ranked #1 of 1 hotels in Oakley
4.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    12
    5
    1
    1
    2
Date Rating
Escondido, California
1 review
“Above & Beyond!”
5 of 5 stars Reviewed 31 January 2012

Over the 2011 Holiday season we had a family get together. As a result we used 3 rooms at this Comfort Suites. First off the Christmas deacorations were beautiful!!! The lit fireplace gave a wonderful friendly place to sit & chat. Everything was outstanding from making the reservations to housekeeping to the breakfast. As a result we chose to stay at the Comfort
Suites last week in San Dimas, Ca, also with good results. Making this chain top of our list.
Sharon

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sharon A about Comfort Suites - Oakley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonny patel, Owner at Comfort Suites - Oakley, responded to this review
2 April 2012
Thank you for taking time to write us a review. We are glad that your family had a wonderful stay with us. We do our best to go above and beyond our guests expectations. Once again, thank you for this kind and thoughtful review. We look forward to seeing you soon.
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Los Angeles, California
1 review
“Relaxing Stay”
5 of 5 stars Reviewed 21 December 2011

I satyed here for 7 nights with my wife as our house was getting work done to it and loved the stay. The rooms were clean and the service was great. The staff is very helpful and enjoy talking with you. onw thing about this hotel that was great is because I love to watch TV after a long day a work and this hotel has many channesl that are in HD and seems that they have as many cannels as I do at home. They have nice flat screens and comfortable beds. Overall a great stay and I will be back.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask robert k about Comfort Suites - Oakley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonny patel, Owner at Comfort Suites - Oakley, responded to this review
2 April 2012
We thank you for chosing the Oakley Comfort Suites and taking time to write us a review. We upgraded our televisions and channel line up last year and wanted to add as many HD channels as we could. We appreciate that our guests are enjoying the HD channels and feel at home when staying with us. It means everything to us that our guests are happy and enjoy staying with us. Thank you.
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Weaverville, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
“Nice surprise”
5 of 5 stars Reviewed 8 November 2011

After reading about the other hotels/motels in the area, we chose this one as the best of the worst. We are glad we did. Very comfortable, clean and friendly staff. Being so close to the freeway, we expected to hear alot of noise....but hardly heard anything. Bed was comfortable, plenty of pillows, microwave, refrig., lights all working. Plenty of towels. Didn't need to ask for a thing. Didn't try the breakfast because we were meeting family at a restuarant....but it looked good. Will stay here again.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cucumberprincess about Comfort Suites - Oakley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Great place in the area!”
5 of 5 stars Reviewed 19 August 2011 via mobile

I travel often and always return to this hotel because of the staff and being so quiet. Great breakfast and they just upgraded their Internet connection which is very fast. All they need is flat screens which I think is coming in a few weeks according to the owner(Sonny). Overall great place to stay and will always return.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bobsenth76 about Comfort Suites - Oakley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonny patel, Owner at Comfort Suites - Oakley, responded to this review
23 August 2011
Thank you for taking time out and giving us a great review. We appreciate our guests and try to accommodate them to our best ability. Thank you and hope to see you soon!
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Daly City, California
1 review
“TERRIBLE TERRIBLE TERRIBLE!!!”
1 of 5 stars Reviewed 19 August 2011

TERRIBLE!!! cusomer service, and treatment by this hotel! the whole staffs outlook seemed
to be to me that they get an abundance of business, so they don't need to cater to there
customers! and my guess is the only reason they get business at all is because they have a
good location and people are forced to stay there. they couldn't care less about any issues
i had. they lied and cheated me out of all of my points. i was lied to directly upon check in
about point qualification with my rate. they said yea you'll get your points sir no problem,
and when i checked out i was told pretty much thanks for your money sir, but too bad! your
not getting anything! their wifi never worked right in the whole two weeks i was there and
they didn't care about fixing that. i couldn't get my rooms serviced when i needed it, and
when i did finally get my room serviced the maids went through and threw out my personal
important papers that were on my desk. i wouldn't recommend this hotel for anyone!!!
Period!! VERY UNHAPPY!!!

  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask mark w about Comfort Suites - Oakley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonny patel, Owner at Comfort Suites - Oakley, responded to this review
21 September 2011
We apologize for any issues you had at the hotel. I can assure you that the staff at the Oakley Comfort Suites does everything in our power to accommodate all guest needs to make sure they enjoy their stay at our hotel. I did review your stay and being a part of Corporate Lodging, which gives those qualified guest 60% off our regular rate. We have worked with Corporate Lodging for over 8 years and they know that their rate does not qualify for points with Choice Privileges. We did upgrade our internet and it was down for 1 day. We do have 24 hour technical support for our internet service if you needed additional help logging on to our wifi. I did check our housekeeping charts and the room seemed to be cleaned when available. I do apologize for your inconvenience and would like to give you my office number(925-755-1222) to call me. I would appreciate a chance to clear up any misunderstandings. Look forward to speaking with you. Thank you.
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Additional Information about Comfort Suites - Oakley

  • Comfort Suites Oakley
  • Oakley Comfort Suites
Address: 5549 Bridgehead Road, Hwy 4 & Hwy 160, Oakley, CA 94561
Price range (per night):* INR6,721 - 6,945

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