This was advertised as a one-star motel on Priceline. We did not expect much, but we do not think it deserves even one star.
What was wrong: difficult communication; English was limited, but the manager could speak well enough to check us in & answer some questions.
Safety issues: a support pole for one of the stair landings had been run into by a car, & did not look like it was safely supporting the landing. There was a police chase through the parking lot.
Repair issues: leak under bathroom sink; looked like it had been there a while & had caused some damage (when owner told of this, did not appear to be concerned), drawers under TV difficult to pull open & use, refridgerator ground prong on plug missing, leak on shower head, & TV did not work. Also, heater outside air vent "latch" broken. Small holes in sheets, bedspreads & drapes. Floor very creaky.
Cleanliness: Dried grease & piece of pizza in bottom drawer of TV cabinet; verbal & 2 written requests to clean out drawers were not honored, other shelves & drawers not fully cleaned, lots of mildew on windows in bathroom & bedroom, closet very musty smelling (& no hangers). Old paint drips on heater/air conditioner unit.
No internet as advertised.
What was ok: clean sheets, bedspread & towels (mattress pads too small). Decent pillows. Plenty of hot water; cold water tasted good to drink. Door deadbolt lock worked (difficult to close door from the outside). Room was quiet; view of end of Lake Merrit. It was a non-smoking room & did not smell of smoke (although there was an ashtray on the closet shelf).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC