Upon check-in, I was informed that the key coder machine was broken. Therefore, I would not get a key at all during my three-day stay. Instead, any time I wanted in my room, I had to come find someone at the front desk who would escort me to my room and open the door for me. Of course, this was true for everyone in the hotel. Needless to say, sometimes it took a half-hour before I could get into my room. We had a meeting at the hotel, and when it broke for the evening, dozens of people would wait in line for an escort to their room. There were two (very polite) gentlemen available for escorting us. However, one of them was also the sole attendent for the desk, the other worked the bar, the restaurant, and room service, in addition to his duties as room escort. The rooms were tiny, like a jail cell. The vanity sink was near the bed--not in the bathroom. WiFi was free but often not working. The air conditioning also was broken. So was the only computer in the lobby. I was unable to get my boarding pass. I watched bums from my window, one after the one, dive into a dumpster behind the adjacent grocery store, looking for food. There is no shortage of bums in downtown Oakland. The bums were harmless if not stinky. I did not feel safe, however, in this town, as it is crawling with gangs. During our meeting we could hardly hear our speakers over all of the loud activity on the streets just outside the hotel. I will not return to Oakland anytime soon, and if I have to, I certainly would not stay at the Washington Inn. There is a Marriott across the street. Perhaps that one is better. I'd bet they have room keys.
Room Tip: Don't stay here.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC