All the staff was real friendly and easy to deal with. rooms were clean, everything worked well, had no complaints from me, and its priced good too, I would recommend it, and I will be back there in a few days.

I stayed for 3 nights while attending a seminar in Norwalk, CA. The place was clean and comfortable. Even though it was directly adjacent to I-5 you could not hear traffic. It was 1 mile to my meetings and located next to many places to eat.

I had never experience something like this.. i was in this hotel for 4 days 3 nights. And the first night i was there i received a phone call harrasing me,,, telling me how they were always watching me trough their camaras and all this diferent [--],,!! when i called the front desk to ask them where the call had come from, they said they had transfer a call from another room. When i ask them if there was any way we could know which room was that, they said that unfortunatly the guy from the front desk didn't pay attention the room number where he received the call asking him to transfer to my room.
Thank God it didn't get worst the situation even though i was freaking out my whole stay. This people aren't doing their job too good by making their customers feel secure in their hotel. Even though the room wasn't bad at all i would never come back to this hotel anymore. I personally did't have a good experience.!

My husband and I stayed at the Comfort Inn in Norwalk for regular business trips for the past 15 or 20 years. We've probably been at the hotel 40 or more times. We came home from a trip to Costa Rica and checked in Sunday afternoon for a one night stay so my husband could do some buying for our store before we left Monday. I had contracted food poisoning in Costa Rica right as we were leaving and was terribly sick. When we arrived at the Comfort Inn in Norwalk, they refused to allow us to check in before 3:00pm, although it was 2:30pm when we arrived. We had to drive around for 30 minutes in the area before we were allowed to take the room. The desk clerk had absolutely no sympathy whatsoever for our situation.

The next morning my husband left to do his buying and told me he would be back around noon to pick me up with our luggage. At 11:30 the phone rang and the front desk clerk, the same woman from the day before, told me that I needed to get out of the room. She said I was 30 minutes past checkout time and I needed to get out immediately or be charged for another day. I said I was sick and expecting my husband within the next half an hour. She said that wouldn't do - I had to get out now. I got up, packed our things, and shoved them out onto the sidewalk in front of our room. I went to the front desk and said I have never stayed in a place where I was treated so rudely and without an ounce of care. We travel quite a bit for both business and pleasure and we have stayed in upscale and regular hotels and motels around the world. We have NEVER had a hotel refuse to allow an extra hour, especially for someone who has food poisoning. I was so angry at her that I cussed her out, then went back to my luggage. I waited there for my husband while the maids walked past, smirking at me.

I'm 53 and my husband is 63 years old. If they treat us this badly, after we have stayed there year in and year out, how are they going to treat you? By the way, I called Choice Hotels and they said they were sorry, but each Comfort Inn is individually owned and there is nothing they can or will do about it. It meant absolutely NOTHING to them that they had a repeat customer with over 40 stays in their hotel, standing outside a room, sick. I was calling from my cell phone and they could have chosen to do something about it, but it meant nothing to them.