First of all; I would say that the rooms are nice and clean. The price is not to bad either, but with that being said there's not much to brag about. The service is not good! This place looks like it's being runned by a whole family, and that is probably the fact. When we first arrived there was no greetings or anything. They continued talking to each other when they saw that we were in the room. There was no information about the breakfast that was included. When we asked if they could call us a taxi they just gave the phone to us, and we had to call for ourselves. The second day we called to asked were the breakfast was served, and got for answer that it was in the office. The office is so small there is only room for two people standing. Breakfast? Well, it was just juice and coffee. No pastries or anything. And that's supposed to be a continental breakfast? I was so annoyed and asked again where the whole breakfast was. He just pointed at the juice. In frustration we walked out.
After housekeeping all of our stuff were moved to another place and we had to look all around the room to find it again. The remote control to the was not there. And I had to get a new one, without an explanation for why it wasn't in the room anymore.
And why would you stay in Norwalk? It's really far from everything, so unless you have a car this is not the place to go.
- Rodeway Inn Norwalk
- Norwalk Rodeway Inn
