I stayed one night Sunday to Monday. I got two rooms, one for myself, and one for my children. The location was perfect and ideal for Adult Activities and the children. The Hotel is close to the beach and all of the restaurants and stores. The rooms were beautifully upgraded and extremely clean. I will definitely stay here again and will recommend to all of my friends. Thank you again for your services.

I was aprehensive about staying at the little inn (January 2012), as can be imagined based on the reviews. Work was about to get very busy for a few months and so I decided to take a quick sun break since my partner was in Newport for his work for a few weeks and the company he is doing work for was paying for the accomodatons at the inn.

We were in room 12, which is on the second floor. The room is European boutique size, so quite small. The furnishings are new and pretty nice, done in dark wood, white linens and towels.. There was a table and two chairs in the corner, a night stand on either side of the queen bed, a little area with about five wood hangers and a shelf, a large dresser at the end of the bed with a flat screen TV above it (too high though! hard to change channels propped up in bed), and a wood shelving unit that held a bigger-than-mini fridge, microwave, and coffee station. The bathroom is a decent size in this room. It's long and narrow, two light switches, hair dryer, shower cap, liquid soaps, again dark wood shelving under the sink, and new tiling in the bath/shower and floor.

The inn is next to a liquor store, but the night time noise I heard most was drunken conversations as people walked along the sidewalk under our window. As a downtown city girl, this did not bother me, and it was not excessive or frequent.

I didn't have need to interact with the front desk, so I cannot comment on their customer service skills. One particular cleaning staff seemed a bit dense, knocking insistently despite me yelling through the door (in my dressing gown with a towel on my head) that I didn't want service at that moment--she then entered my room with her key. Sheesh. And one morning when I got back after they'd cleaned, the decorative throw for the bed was rolled in a ball in the corner (not how we'd left it).

The location is very good, about four minutes walk to the beach. There is a Mexican restaurant on the opposite corner that was good, and a number of decent eateries about a ten minute walk. McDonald's is right across the street, and Subway too if that's your thing.

I didn't use the free bikes that I saw outside, so I don't know how good a shape they're in.

And one more comment, if you like coffee shops, is to go to Alta on 31st. Great little place!

Our room on the first floor was renovated and nicely decorated with fine linen etc
it was however dark and at night noisy with traffic and loud groups of people partying in the local bars
no out or in door space to relax
we will not return

We booked a room with high expectations, none of which were met.

The room size was small to the point of discomfort. The bathroom was so small that you couldn't use the toilet without the lavatory being right in your face. The shower door could not be opened all the way. There were no soap dishes in the shower, nor towel racks to hang a wet towel.

They refuse to answer their office phone. We called twice for service, the first time we let the phone ring about 10 times. We ended up having to ball the 800 number to get an answer, and, when asked, the desk clerk said the phone was broken. The second we called we let it ring 8 times, hung up, dialed again and let it ring another 8 times. When I went down to talk to the clerk in person, she said that she tired to answer but the ringing had stopped by the time she reached the phone. Not that the phone was broken.

The place was VERY noisy. There is a translucent window in the door with a bright light just outside that shines all night long and no way to turn it off.

We were very disappointed and will know better next time.