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Clarion Hotel South Bay – reviews, photos

3.0 of 5
700 National City Blvd, National City, CA 91950 (Formerly Holiday Inn South Bay)
Hotel amenities
Clarion Hotel South Bay
Clarion Hotel South Bay
Clarion Hotel South Bay
Clarion Hotel South Bay
Clarion Hotel South Bay
Clarion Hotel South Bay
4.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    14
    10
    3
    0
    2
Date Rating
Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Best Service”
4 of 5 stars Reviewed 1 February 2012

Stayed one night before we took a cruise. Could't have asked for better service! They picked us up from the airport. They dropped us off @ the cruise ship pier the next day. They even drove us over to Walmart the afternoon that we arrived. They were extremely helpful with all aspects of our stay. We enjoyed a great happy hour in the bar with certain drinks @ appetizers were 1/2 price. The appetizers were a good size; so much so that we didn't have room for supper. We did have breakfast @ the hotel's restaurant & it was good.
We were on the second floor from the top & we had a great view of the harbour & the naval base. This is an old hotel but the rooms were cleam & well appointed. Seals around the door were inadequate such that you could hear road noise from the interstate when the air conditioner was not running.
We enjoyed the stay & can't say enough about the staff & service but this is an old hotel. As we were club members we got a great rate & it was money well spent.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 60retired_12 about Clarion Hotel South Bay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicoleh79, General Manager at Clarion Hotel South Bay, responded to this review
7 February 2012
Dear 60retired_12,

Thank you for your recent review on Trip Advisor. We at the Clarion Hotel South Bay are pleased that you had such a wonderful one night stay with us. We are glad you took the opportunity to have full use of our complimentary shuttle service as well as our Happy Hour appetizers in our South Bay Cantina. We are delighted to hear that our staff showed great customer service. Thank you again for your review and please come visit us again soon.
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Clayton, NC
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Way better then expected!”
4 of 5 stars Reviewed 30 January 2012

I needed someplace reasonably priced to stay the night before my flight out of San Diego.

I stayed at this hotel 10 or 15 years ago when it was a Holiday Inn and the area was a little sketchy. Both have improved dramatically.

The neighborhood felt safe and parking was free and in a garage.

I had a king room on the 8th floor. It was quite nice. The room was nicely decorated and the linens were of the quality I would expect at a Marriot or Hilton.

Check in/check out was quick and efficient and the staff was friendly.

The hotel is located close to I-5 and the trolley.

I think that this hotel is s step above what I normally expect from a Quality/Comfort/Clarion hotel.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Marc C about Clarion Hotel South Bay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicoleh79, General Manager at Clarion Hotel South Bay, responded to this review
31 January 2012
Dear Marc C,

Thank you for your recent review on Trip Advisor. We at the Clarion Hotel South Bay are quite pleased that you had decided to give our hotel a second chance and that we were able to impress you with our quality as a Clarion. I hope you are pleased to find out that the National City area has never been a more safe area. We love hearing our staff was friendly and accomodated you so well. Thank you again for a great comment and please come back for another round.
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San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Once inside you love it!”
4 of 5 stars Reviewed 23 December 2011

The hotel is old as exhibited by the exterior. It is in a good area of this city as the main police station and city hall are 2 streets over. The room was incredible. I loved the design/layout, furniture was modern, carpet was visually appealing, and lamps were fitting. The room had a Sharp 32" LCD but no DVD player. The view from the room was calming. Now the turn offs were a bit serious. There was a stick for an additional window lock. The elevator was old. It cost 50 cents to send a fax. I discovered an unfinished electrical enclosure in the closet.

The saving grace was the superior customer service and price. I would stay here again, but I'm not much for staying at the same hotel unless we are talking about Hawaii.

Room Tip: Ask for the highest floor, so you can get a great view of the bay, ships, bridge and downtown.
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  • Stayed December 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TerrillCharming about Clarion Hotel South Bay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicoleh79, General Manager at Clarion Hotel South Bay, responded to this review
31 January 2012
Dear Terrill Charming,

Thank you for your recent review on Trip Advisor. We at the Clarion Hotel South Bay love reading all the wonderful comments you had to say about our rooms. We apologize that their were some issues with your stay, but our management team immediently acted on them and they were resolved. Thank you again for the great comment and we also appreciate the added pictures to show our hotel to future guests. Please come and visit us again soon!
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Las Vegas, Nevada
Senior Contributor
42 reviews 42 reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
“Old Hotel however no bad location”
3 of 5 stars Reviewed 15 December 2011
2
people found this review helpful

This is an old hotel however the room was clean, however it does new some cleaning up on the exterior of the building. It is in an easy drive to the the 5 freeway. Not a bad location

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask yobewild about Clarion Hotel South Bay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicoleh79, General Manager at Clarion Hotel South Bay, responded to this review
31 January 2012
Dear yobewild,

Thank you for your review on Trip Advisor. We at the Clarion Hotel South Bay are happy to know you liked your clean rooms. Although our hotel was built a few years ago, we renovate our rooms every couple of years to continue to keep our guests pleased with their stay. Thank you again and feel free to come back and stay with us soon.
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Dallas
1 review
1 helpful vote 1 helpful vote
“Can't Ask for More”
5 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

I felt very safe to stay at this hotel with my 3 children. Being single with young kids can be hard traveling, but the hotel staffs at this hotel made our stay feel like home. We took the hotel shuttle to a few local attractions which was very easy and money efficient. The price paid for the week we were there was very reasonable and sure worth every penny. I honestly can say this hotel has the best staff and they care so much about their guests. I found everything very clean in the rooms and my kids really enjoyed watching shows on the "BIG" TV. I have no complaints. Thank you!

Room Tip: The good experience starts at the minute you walk into the building.
See more room tips
  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DallasTXFam about Clarion Hotel South Bay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicoleh79, General Manager at Clarion Hotel South Bay, responded to this review
31 January 2012
Dear DallasTXFam,

Thank you for your review on Trip Advisor. We at the Clarion Hotel South Bay love hearing that you and your children were treated so well during your stay. We enjoy having families come for vacation and enjoy seeing there trip go smoothly with our accomodations. We will have management inform our employees stating we are doing our jobs as guest service representatives in making you "feel at home". Thank you again for your review and please do not hesitate to come back and visit.
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Additional Information about Clarion Hotel South Bay

  • Holiday Inn National City
  • National City Holiday Inn
Address: 700 National City Blvd, National City, CA 91950 (Formerly Holiday Inn South Bay)
Price range (per night):* INR3,977 - 7,169

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