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White House Inn & Spa – reviews, photos

3.5 of 5
443 Brown Street, Napa, CA 94559
Hotel amenities
White House Inn & Spa
Ranked #18 of 25 Napa B&B and Inns
4.5 of 5 stars 52 Reviews
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52 reviews from our community

What travellers say about this B&B/inn
  • Jacuzzi tub(5)
  • Wine tasting(5)
  • Modern amenities(3)
  • Flat screen TV(3)
Traveller rating
    39
    9
    2
    2
    0
Only show reviews for Family (2) | Couples (39) | Business (3)
Date Rating
Toronto, Canada
1 review
“Napa Whitehouse Inn and Spa - Napatastic!!!!!!!!!!!!!”
5 of 5 stars Reviewed 28 October 2011

My husband and I planned a Californian 25th anniversary trip up the coastlne and chose this place to stay for two nights as we toured Napa Valley. The staff were friendly and gracious and treated us very well. We were received with a bottle of champagne and truffles to celebrate our 25th (our travel agent put in "a word" about our anniversary). The food for breakfasti in the AM and wine/appetizers in the PM were delicious. The room size was very big with a king sized bed and had a lovely jacuzzi tub to enjoy! BTW, as Canadians who have spent many a time visiting the spectacular Niagara, Ontario wine country, Napa Valley was out of this world!!!! Just beautiful countryside (and wine...recommend Sterling and Castello di Amorosa for sure!). I would definitely stay at the Whitehouse again.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Lovely stay”
4 of 5 stars Reviewed 17 October 2011

We stayed here for two nights as part of honeymoon and were actually in the same room as last reviewer (agree size of room a little disappointing).
Check in was quick and informative, with the staff member showing around the property and the amenities explained. The staff also booked us cars and restaurants which was very useful. The Inn is about 5 mins walk from Main St, Napa and 10 mins from local restaurants.
Our room was lovely with a shared balcony (I do wonder why the balcony is not sympathetically divided) and the bath with jacuzzi bubbles delightful - also best dressing gowns ever!
Breakfast was lovely, both continental and a cooked dish and coffee and tea is on tap 24/7 (be warned coffee is pretty bad!)
For us, our first time in Napa we found the cost (over $400 per night) did not quite match with the quality (reflection on cost not quality) but as it's our first time - we don't know if this is the standard across the board in Napa.

  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask deftlydefiant about White House Inn & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management 1801, Guest Relations Manager at White House Inn & Spa, responded to this review
21 October 2011
Thank you for your comments...we are happy to hear that you enjoyed the breakfasts and customer service from our staff!

Guest feedback is very important to us in continuing to improve our services and amenities that we offer for our guests to ensure a relaxing and comfortable stay. Do not hesitate to contact us if you have any further comments or suggestions!
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Maui
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Disappointed”
2 of 5 stars Reviewed 8 September 2011

We have travelled to wine country numerous times in the past few years and enjoy staying at bed and breakfasts. We especially enjoy the atmosphere provided by B and B's (meeting the innkeepers, nice antiques, fireplaces, etc.). The White House Inn is an old mansion typical in wine country. The outside was freshly painted and the grounds were nice. Coming from a warm climate we enjoy the cool Napa fall evenings which is one of the reasons we "upgraded" to a King Premium Suite with a fireplace. I don't know how the White House Inn defines suite with fireplace but this room (room 7) was far from it! It was a room not a suite. The fireplace was an orange light bulb placed behind an opaque sheet of glass (I'm not joking). I feel we were duped. For the money spent this was a real DISAPPOINTMENT. We will be going back to our old haunts: Honor Mansion or Candlelight Inn. White House Inn is Not recommended. From now on we ask if they have a real suite and a real fireplace!!!

  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask WineluvrMaui about White House Inn & Spa
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Management 1801, Guest Relations Manager at White House Inn & Spa, responded to this review
21 October 2011
Thank you for your feedback! We are disappointed when we are not able to satisfy our guest's expectations. The King Premium Suites are described on our web site as grand ‘great room’ style, located on the 2nd and 3rd floors of the inn, offering dramatic ceilings or unique dormered walls and windows. Still, it is our goal to be sure our guests are always satisfied with their experience staying with us...

Your feedback is very important to us in continuing to improve our services and amenities, and to provide excellent customer service for our guests.
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san Francisco, ca
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Great Service, I'm over the Victorian Experience”
3 of 5 stars Reviewed 3 September 2011
1
person found this review helpful

We stayed here one night after having a gluttony tour for my husband's birthday (French Laundry and Ubuntu that day). So after having some 14 courses for lunch, we checked in at the White House Inn and my husband collapsed into a food coma on the bed in the afternoon. The check in service was great --we were shown all of the amenities, including the cookies, the wine service later that evening, the spa and pool. Everything is very well maintained and clean.

Trying to nap in the afternoon was difficult, however. first, the cleaning staff was vacuuming. that didn't last that long, but then another motor sound came on in a room above us --for the life of me, i don't know what it was. it was really loud in the bathroom, so i suspect either someone had their jacuzzi tub on, or maybe their bathroom fan was on, but it was LOUD. My husband conked out anyway, but there was no way I could sleep with that going on so I ended up reading the magazines the B&B provided in the room. (They also had housemade truffles there when we arrived).

Between that noise and being able to hear our neighbors conversations, I wasn't thrilled with the sound insulation. Also, there's a window between the bathroom and the bedroom --a stained glass, so you can't see through, but you can definitely HEAR through. So if you're going for a first weekend with your new boyfriend and don't want him to hear everything that you're doing in the bathroom, maybe see if they have a room that doesn't have that window.

Of course, that's just a fact of life in these old houses --and this really is a beautiful old house. It was built by a leather magnate, the man who created the Napa leather tanning process, and so some of the wall panels are actually supposedly made of leather! So it is full of charm, and also the drawbacks of the old houses --the noise, the loud fans and such. Since I lived in a Victorian in SF for 11 years I'm kinda over the charm part and prefer things like insulation.

I should say that breakfast was really delicious --the hot entree was a sausage omelet, and the buffet has cold cereal, smoothies, muffins, juice, coffee, tea, fruit, and yogurt. The chocolate chip cookies were delicious, and I really have no complaints about the staff or the service.

The price seems high for what you get, but unfortunately, everything in Napa is just expensive --and a lot of the other places seemed even funkier, with the tub in the room and stuff. So while this is of average price, it was definitely no bargain.

  • Stayed August 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Management 1801, Manager at White House Inn & Spa, responded to this review
30 September 2011
Thank you for your feedback, and happy to hear you had what sounds like an amazing epicurean experience in the valley of food & wine!

The noise you heard from above was another guest turning on their Jacuzzi spa. Most rooms offer this amenity and the jets can be a bit noisy when turned on. As such, we limit the hours that the Jacuzzi jets can be turned on, generally from late night to early morning.

The wall panels are fashioned from leather! Designed from the original owner who was a tanner in town, Emmanuel Manasse, who worked at Sawyer Tannery. They developed Napatan Waterproof Leather and Manasse himself originated a method of dressing leather now known as the Napa Patent Process - Napa Patent Leather!
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New York City, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Simply Lovely”
5 of 5 stars Reviewed 20 August 2011

My husband and I stayed at this B&B just this past weekend and just a wonderful time. The rooms were quaint and charming. Pool, patio, and jacuzzi were quite inviting. The food, service, and complimentary wine and cheese in the evening could not be beat. We only wish we had more time. This inn was simply lovely, and very close to downtown Napa and Yountville. If you are in the area, we highly recommend a visit.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about White House Inn & Spa

443 Brown Street, Napa, CA 94559
Price range (per night):* INR12,602 - 26,605

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