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Comfort Inn Mountain View – reviews, photos

2.0 of 5
1561 West El Camino Real, Mountain View, CA 94040
Hotel amenities
Comfort Inn Mountain View
Comfort Inn Mountain View
Comfort Inn Mountain View
Comfort Inn Mountain View
Comfort Inn Mountain View
Ranked #18 of 23 hotels in Mountain View
3.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    5
    8
    2
    6
    1
Date Rating
Oak Ridge, TN
Top Contributor
58 reviews 58 reviews
Reviews in 30 cities Reviews in 30 cities
54 helpful votes 54 helpful votes
“Old and musty vs. lower price--your choice”
3 of 5 stars Reviewed 29 July 2010

The building is older and smells musty. No exercise room and the "breakfast area" is just a counter across from the front desk. Our room was on the front of the building and we did not hear traffic noise. The linens were above average and the tv was an updated flat screen. Internet worked fine. Our college student son is living in Mountain View with several college friends and we went out to visit. We stayed at this hotel for 3 nights. The price of $85 (total) per night was the only reason we did not move to the Holiday Inn Express down the street. We had several more days in California and decided to stay with this cheaper hotel for these three days. The stairwell was crowded with mattresses and janitor supplies that you had to step around. On Sunday morning, my husband went down for coffee and witnessed an argument between a woman who wandered in off the street and a man who followed her in to the lobby. The neighborhood is fine but I guess the locals feel free to drop in. Also, the breakfast that was advertised to be available at 6 am was not available by 6:30 am on Sunday (we were leaving early San Francisco and had hoped for a quick coffee). Sunday night was supposed to be a higher rate than the weekend but it was easy to convince the man at the desk to give us the weekend rate. There were fewer cars in the parking lot on Sunday night.

  • Stayed July 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Portland, Oregon
1 review
1 helpful vote 1 helpful vote
“Unaccomodating management; meager breakfast”
1 of 5 stars Reviewed 4 July 2010
1
person found this review helpful

This motel's management is unaccommodating. I stayed here for one night in May 2010, and the bathtub would not drain, forcing me to shower in used water. When I checked out, I asked for some kind of accommodation for the problem. After the unhelpful staff clerk initially told me she could do nothing because the manager was not there, he then emerged from the back room and after much dickering begrudgingly promised me a 10% discount on my next stay. He signed a business card so stating. When I later made a new reservation to stay there in early July, however, the staff indicated I would have to negotiate this all over again when I checked in.

I'd also note that the breakfast offering is quite meager and there are no tables to sit at in the minsicule space directly in front of the front desk.

There are better alternatives in the same vicinity that are as reasonably priced but are more acccommodating.

  • Stayed May 2010, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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California
Top Contributor
110 reviews 110 reviews
Reviews in 44 cities Reviews in 44 cities
41 helpful votes 41 helpful votes
“Better service than the 4 star hotels around”
4 of 5 stars Reviewed 28 February 2010

I usually stay in 4 star hotels and this was a first time as I flew in late and was leaving early so no need to spend the corporate dollars needlessly. I had to fedex 4 heavy boxes ahead to this hotel. They were already in my room for me. (never happens like this at any hotels) The man checking us in was extremely pleasant. No charge to park and plenty available. Free breakfast (including a wafflemaker with fresh batter) The bed was great the room was clean. It was a terrific stay and I am thinking why bother with all the "amenities" at the 4 stars that really arent that great....

  • Stayed February 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jerusalem, Israel
Senior Contributor
39 reviews 39 reviews
Reviews in 33 cities Reviews in 33 cities
20 helpful votes 20 helpful votes
“Good value, helpful staff.”
4 of 5 stars Reviewed 14 February 2010

Very comfortable, mid-range hotel. ("Business center" is a computer and printer in the quite small lobby. "Breakfast area" is squeezed into the same space.) Decent sized rooms. Front desk staff were very friendly and helpful (I have some specialized dietary needs that they helped me with. Gave me a very late checkout with a reasonable part day charge).

  • Stayed January 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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rpatel1982
1 review
“Clean Comfortable rooms”
5 of 5 stars Reviewed 15 November 2009

I made the reservation at this hotel because it was highly recommended by one of my firend's. The rooms were very quite and rooms very clean. The staff was also very friendly and helpful. The internet connection was great had no problems there. My room also had a nice flat screen tv with hd channels it was GREAT!!!!!! I would highly recommed this place. They have many places to eat that were walking disntance. There is a great italian restaurant like 2 blocks away that was heaven...

  • Stayed November 2009, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Comfort Inn Mountain View

  • Mountain View Comfort Inn
Address: 1561 West El Camino Real, Mountain View, CA 94040
Price range (per night):* INR5,657 - 8,009

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Comfort Inn Mountain View
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