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Hampton Inn & Suites Mountain View – reviews, photos

2.5 of 5
390 Moffett Blvd., Mountain View, CA 94043
Hotel amenities
Hampton Inn & Suites Mountain View
Hampton Inn & Suites Mountain View
Hampton Inn & Suites Mountain View
Hampton Inn & Suites Mountain View
Hampton Inn & Suites Mountain View
Hampton Inn & Suites Mountain View
Ranked #3 of 23 hotels in Mountain View
4.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    18
    21
    6
    0
    1
Date Rating
Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Great Bang for the Buck”
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Pros: Clean, newer property with plenty of space. Free parking. Complimentary breakfast, light dinner and evening cookie snack. Close to downtown Mountain View. Updated LCD televisions. Friendly service.

Cons: Location is somewhat isolated for those who prefer walking to restaurants/attractions. Some of the rooms have wall view.

The Hampton Inn & Suites Mountain View is a refreshing respite for business and family travelers alike. The service was personable and friendly throughout the stay, which is a pleasant surprise for a mid-tier, chain hotel. Also notable was the spotlessly clean look of the place--almost to the point of antiseptic. Finally, the complimentary breakfast and snacks were a very nice touch. Certainly, I felt as if there was a concerted effort being made to make guests feel comfortable and welcome.

Of course, if you are looking for the charm of a bed & breakfast, you will be disappointed. The Hampton Inn is, after all, a chain, and so there are aspects that are "cookie-cutter." While the complimentary breakfast is nice, it is like other free breakfast buffets: spongy eggs, so-so breakfast meats, dry cereals, waffle machines and assorted breakfast breads.

All this aside, the property provides great value & service for the price. And in a time when many hotels have cut back on services and amenities, Hampton Inn Mountain View takes no such shortcuts.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Dead place”
3 of 5 stars Reviewed 21 November 2011 via mobile
2
people found this review helpful

The room is okay. The breakfast is better than average. There just is no warmth in this place. Front desk people appear to be dead. The front desk people should realize that they are in the hospitality business. They appear to be more like machines and humans.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waltham, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Wonderful place to stay ..”
5 of 5 stars Reviewed 20 September 2011

We just got home from a week stay at this hotel and we were extremely happy with our pick of hotels. I needed a handicapped room and this one here fit the bill extremely well for me. The roll in shower was fantastic. ..and made life easier for me. There was plenty of room to get around in the bathroom and bedroom in my wheelchair. The room was kept clean and the whole hotel was very clean.
The staff was pleasant at all times and we got to enjoy a wonderful breakfast each day we were there. I thought they made the Best coffee too. They go out of their way to please..I will surely return for another stay here . I couldn't ask for a better place. Thank you!

Room Tip: I liked my first floor room..but it is a matter of choice. .
See more room tips
  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ottawa, Canada
Senior Contributor
33 reviews 33 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Great location - walk to restaurants and CalTrain”
4 of 5 stars Reviewed 10 September 2011
2
people found this review helpful

Stayed only one night. The layout and services were very similar to Hampton Inns in other places. The room price was expensive - but not overly so for the location. The thing which I liked was the location. The hotel was within easy walking distance to a range of restaurants and bars. Standard Hampton Inn fare - great location.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Atascadero, CA
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“We had a "so-so" stay...”
3 of 5 stars Reviewed 7 August 2011
1
person found this review helpful

We stay at a lot of different Hampton Inns because usually they are a great value for the price but I felt that our stay at the Hampton Inn in Mountain View CA was just so-so. nothing was horrible or bad about the hotel, it was just lacking the usual warmth and comfort that Hampton's usually have...The location is a bit strange. It is almost hidden as you drive by, There is a liquor store and a couple of other storefronts across that parking lot, but you have to walk several blocks and cross a major intersection to get to anything really desireable.
The room (suite) was just OK, the comforter was lumpy and the mattress was pretty hard and not very comfortable. The breakfast room was really small and poorly designed. The whole place was fine, but at over $150.00 a night, it was not a good value. I would not stay there again if I was in the area....

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Hampton Inn & Suites Mountain View

  • Hampton Inn Mountain View
  • Mountain View Hampton Inn
Address: 390 Moffett Blvd., Mountain View, CA 94043
Price range (per night):* INR9,186 - 12,042

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