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Ramada Morgan Hill Gilroy – reviews, photos

2.5 of 5
16115 Conduit Road, Morgan Hill, CA 95037
Hotel amenities
Ramada Morgan Hill Gilroy
Ranked #7 of 12 hotels in Morgan Hill
3.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    2
    3
    2
    1
    4
Date Rating
Linden, California
1 review
1 helpful vote 1 helpful vote
“Could the urine stain be any bigger??”
1 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

This was the worst hotel stay. The staff, only 1, Daniel was was friendly but.... our room was atrocious. Our original room was "being work on" so we were suppose to be upgraded to a suite; king bed, living area, with pull out sofa. The sofa cushins were stained as well as the carpet; the suite smelled musty and moldy. To our dismay, when we pulled out the sofa for the kids, there in front of us was a very large urine stain on the mattress, as well as hair and small black things, that i was not about to take a closer look at. Needless to say, we proceeded to pack up and go to another hotel. There was NO WAY we were going to stay there. YUCK.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask myrahg5 about Ramada Morgan Hill Gilroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaMH, General Manager at Ramada Morgan Hill Gilroy, responded to this review
29 February 2012
First off I want to apologize for any inconvienence you and your family had during your stay. There have been some challenges since taking over the property a few months ago. With our pending renovation, all of these issues will be addressed, offering a brand new look to the hotel and as always a friendly atmosphere with our staff. We look forward to you visiting us again in the future and seeing all the changes.

Thank you,
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Manteca, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“All the amenities and more”
4 of 5 stars Reviewed 29 November 2011

Big fluffy beds and giant soaking tubs. Tea and cookies. A nice continental breakfast with lots of hot coffee

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask papergirl09 about Ramada Morgan Hill Gilroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaMH, General Manager at Ramada Morgan Hill Gilroy, responded to this review
23 January 2012
Hello,

Thank you for your response. We appreciate any feed back from our guests, it allows us to understand your feelings and expectations and gives us the opportunity to know we are not simply meeting them, but exceeding them when ever possible.

Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkeley, CA, USA
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“My old review disappeared”
1 of 5 stars Reviewed 28 October 2011

I'm not sure what's going on here, but in July there were 24 reviews for this property on Tripadvisor and now there are only three...

This property is seriously in need of an update. The only real upside is the staff. They are pleasant and professional.
The room we had was filthy. There was hair on the bed and at the baseboards. The carpet felt soft and slightly damp. I was so disgusted by the filth I wore clothes and shoes to bed. If I wasn't so exhausted when I checked-in, I would have left immediately.
The bathroom was dirty, there was mold on the grout and the toilet seat was falling off it's hinges.
Despite the very convenient location just off the highway, I would never stay at this property again.

  • Stayed July 2011, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Berkeley_Trader about Ramada Morgan Hill Gilroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaMH, General Manager at Ramada Morgan Hill Gilroy, responded to this review
31 October 2011
Thank you for taking the time to review my property. To give you a little back ground of the hotel, it was taken back by the bank in May and recently purchased in September, when that happened Trip Advisor resets the account because of the new ownership. First off I would like to apologize for the issues you had during your stay, that is definately not the norm. We are working hard to address these issues and get the property to a level that doesn't simply meets the expectations of our guests, but exceeds them. We will be under going a major renovation in the short future and hopeful that you give us another chance to prove what we can do.

Thank you again,
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“Excellent hotel!”
5 of 5 stars Reviewed 4 October 2011 via mobile

I stayed here for 2 nights and my stay couldn't have been any better! Upon check in staff is friendly and great! The Lobby is very nice and offers a great view of the pool. There is free tea/coffee in the lobby 24 hours a day. There were 8 different teas to choose from, cinnamon was great! The room was more then we expected. It reminded me a little of embassy suites. There's a bar area with fridge, microwave and sink. The bathroom had alot of room, updated and a very large spa tub, downside is that it took forever to fill. The beds were very comfy, lots of tv chanels having a couch and balcony was great! We got this hotel in travelocity's secret hotel for $50/night! Just a tip if you don't read the in-room brochures, the front desk offers a library of over 200 free DVDs to watch in your room!!

  • Stayed September 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lovepink679 about Ramada Morgan Hill Gilroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaMH, General Manager at Ramada Morgan Hill Gilroy, responded to this review
31 October 2011
Thank you for taking the time to review my property. I am very pleased that you enjoyed everything with your stay and look forward to you visiting us in the future and witnessing the changes that we will be making.

Have a great day.
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Chicago
Senior Contributor
35 reviews 35 reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
“Would not go back”
2 of 5 stars Reviewed 1 September 2011
1
person found this review helpful

Stayed here for a 1-night business trip and next time would look for a different spot. The rooms are overdue for new carpeting, the wireless internet is spotty and the breakfast area is dark & cramped and does not inspire confidence. The breakfast selection is also skimpy: cereals, toast/bagels, waffles and some apples. No yogurt or eggs.

  • Stayed August 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask baseball_dad about Ramada Morgan Hill Gilroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaMH, Manager at Ramada Morgan Hill Gilroy, responded to this review
6 September 2011
Hello, I appreciate you taking the time to review my property. First off let me apologize for issues you had during your stay. We have recently taken over the hotel, with that inherited a few issues. Since your stay we have had professional carpet cleaners come in and do a thorough cleaning of all the guest rooms and brought in new Managers to help with Housekeeping and Landscaping. Also the hotel is slated for a major renovation, with that I would like to put out a challenge for you and your family to give us another try down the road, I guarantee you wont be dissapointed.

Thank you,
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Additional Information about Ramada Morgan Hill Gilroy

  • Morgan Hill Inn
  • Morgan Hill Ramada
Address: 16115 Conduit Road, Morgan Hill, CA 95037
Price range (per night):* INR4,835 - 10,282

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