I got into town late and a friend had made the reservation for me. The clerk was very helpful and polite. I think his name was William, but I was tired and just wanted to get to the room.

Once I got there, I was impressed. I typically stay at the Hotel Sierra in Rancho Cordova when I travel for work and hold that as a benchmark. This hotel was in the same league, though quite a bit smaller. The room was average size, but the bathroom was on the small side. I wasn't holding a party in there, so it wasn't an issue. I read another review about the toilet. It was absolutely true. The flush sounded like a rocket taking off and it was over in less than a second. No a big deal, but funny that someone else noticed.

There were several fast food places, taco shops and restaurants close by. Worked out perfect for me. The location isn't the greatest, but I didn't have any problems. I arrived as the bowling alley next door was closing. There were some people in the parking lot who were quite proud of their car audio systems. Other than a little noise, it was a noce place to stay, though I was only there for 10 hours.

Booked this hotel in Moreno Valley with my Priority Points. I was impressed. A room that looked brand new (must be renovated). decent breakfast and very good staff. There are some comments on this site about how great the staff is and I agree. The only downside to this hotel is that it isn't in the best area, but whatever. I would not hesitate to stay here again.

We just came back from a quick trip to SoCal for a funeral. We chose this location for its convenience to where we needed to travel. I was impressed at the outset with the friendly, helpful staff at the desk. We were concerned about traffic noise due to the proximity to the freeway, but they made sure we were in a quiet room. The entire hotel was very clean and updated. The breakfast in the morning was very good and more than you get at most places...and it's hard to beat those Holiday Inn cinnamon rolls. We would definitely stay there again.

After a lengthy drive from Las Vegas we arranged to meet some friends here, they arrived before us and were settled in. First impressions suggested friendlieness by the staff even the staff that didn't have good command of english. When we got to our room which was a smoking room i wasn't impressed by the size however i had just come from a deluxe room so was probably expecting more. I went to the desk and asked if it would be possible to move to a larger room and i would pay the difference, William who was on the desk at the time suggested a few options and i went around to look at the rooms made available. I chose a larger room and offered to pay the difference but William wouldn't hear of it he said ' I would rather you say you had a fantastic time and was able to say so than an ok time and not say anything', he may of even got into trouble for the free upgrade but kept quiet. The rooms were very clean, and breakfast was extensive which was a nice surprise, there was even fresh friut on offer as well as hot food. The swimming pool and hot tub were great but the swimming pool could have been kept cleaner. There was even plenty of space to sunbathe. The staff who worked there are fantastic and couldn't be more helpful and were always smiling which does make a huge difference.
One member of staff stands out the most though and that was William, he did everything in his power to make our stay that bit special and if there are any head hunters out there looking for a protege he's your man. My family and I stayed in 6 hotels during our trip and I didn't even get to know any staff names never mind if they were going to be helpful, so to meet someone like william makes a difference for all the right reasons.
This hotel is a diamond and if i was ever lucky enough to visit this area again i'd stay here for definate.
There's a restaurant just a 100 yards away called Brandon's which is really good - extensive menu that caters for english and if you're adventurous mexican mmm.