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Quality Inn Monterey - Fremont Street – reviews, photos

2.0 of 5
2075 Fremont Street, Monterey, CA 93940
Hotel amenities
Quality Inn Monterey - Fremont Street
Quality Inn Monterey - Fremont Street
Quality Inn Monterey - Fremont Street
Quality Inn Monterey - Fremont Street
Quality Inn Monterey - Fremont Street
Quality Inn Monterey - Fremont Street
Ranked #44 of 51 hotels in Monterey
3.5 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    5
    11
    11
    8
    9
Date Rating
Buckley
1 review
“horrible customer service”
1 of 5 stars Reviewed 5 May 2010

when called to change my reservation with this hotel the night clerk at 11pm told me to call choice and choice had told me that the hotel can change the reservation at the hotel toooooo and when i called to change it again the desk told me that the manager will be calling me which he never did and it has been a week already. called back again to change it the desk agent doesn't even know to how to speak and kept tell me that manager will call you manager will call you I am a hotel owner my self and I know how to do business n treat my customers no matter if they are a choice emlpoyee or a regular paying guest

  • Stayed May 2010, travelled on business
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angieb520, General Manager at Quality Inn Monterey - Fremont Street, responded to this review
14 June 2010
This was a unique situation where guest booked the room under a special plan called Choice Employee rate. This is a heavily discounted rate with certain restrictions. It must be made online with a special rate code , available in only certain room types, and based on availability.
Since only basic room types are allowed on this rate plan, guests cannot make the reservation online and call on the phone to " Upgrade" to a different room type. This is what front desk tried to explain to the guest and I am sure if the guest is a Choice Hotel owner, he/she is well aware of this policy and restrictions
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Tuscaloosa, AL
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Average, but not terrible at all”
3 of 5 stars Reviewed 28 January 2010

I had a decent room- 214 (smoking room). Bed was pretty good. TV worked great- liked the HBO. My room was on a corner, and had a small "courtyard" just outside the door, shielding me from most of the people coming and going. Some minor noise from other guests very early in the morning (that's why I travel with earplugs). No issues parking or feeling safe.
Positives: Professional, friendly front desk staff
Mostly very clean (had one friendly spider under the toilet- no big deal)
Has Iron and Ironing board- very important
Bed in usable condition- no bedbugs
Maid did a good job with refreshing room
Negatives: As one other person noted- big gap under door let the cold air in
The above is not good with a marginal to non-existent heating system (it worked eventually)
Room labeled as "Vending" had no vending machines in it!
While I did not have any issues with other guests, I can see where this place might be a magnet for a rowdy crowd in the warmer months.
Parking lot not well lit at all. This did not bother me, but it might creep some people out.
Overall: I MIGHT go back, if the price was the same as what I paid (about 45.00 a night in early January).

  • Stayed January 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angieb520, Owner at Quality Inn Monterey - Fremont Street, responded to this review
25 March 2010
Thank for your writing the review for our hotel. We appreciate you
taking the time to tell others about our establishment. We strive to improve and feedback like yours is very helpful. Thank you. and please come again
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Davis, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good Value, easy to get around, not the greatest area”
4 of 5 stars Reviewed 19 January 2010
1
person found this review helpful

Good:
1. Breakfast
2. House Keeping

Very Bad:
1. Wifi

Stayed January 2010, travelled with friends
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Ask pr_ping about Quality Inn Monterey - Fremont Street
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Senior Contributor
43 reviews 43 reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
“Close to Monterey and Carmel”
3 of 5 stars Reviewed 11 August 2009

A normal motel, close to Monterey and Carmel by the sea. The room was clean and large, the breakfast was ok, more than a little coffe.

  • Stayed August 2009, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 1Mattia about Quality Inn Monterey - Fremont Street
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beachjen82
1 review
“Worst Hotel Experience Ever! Do Not Stay Here! It Is worth It To Pay More Elsewhere If You Have To!”
1 of 5 stars Reviewed 14 July 2009

Took my mom here for a Mothers Day present and our trip was ruined due to this hotel. The guy on duty was stoned and sexually harassed me. The heater took four hours to get going and the interior door lock was ripped off which made me feel even more unsafe. I tried getting switched to another room for hours and the guy even lied to me telling me none were available and I realized this was a lie when noticing the "vacancies" sign was still on and when calling the reservation line and they confirmed there were rooms available and he had obviously lied to me. I reported the worker to management and the owner and the owner still insists "he was just joking around"....although they did fire him over the matter. Figure that! Don’t stay here!! There is so much more to this story, but I will some it up by saying literal NIGHTMARE!

  • Stayed May 2009
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask beachjen82 about Quality Inn Monterey - Fremont Street
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angieb520, owner at Quality Inn Monterey - Fremont Street, responded to this review
25 March 2010
This is not an accurate account of what happened. This invoved an ex-employee who may or may not have made flirtatious conversation with the guest. He no longer works for our establishment. It is our company policy for zero tolerance on misconduct with our guests. Also, we do not allow guests to try to extort money from us as this was the case.
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Additional Information about Quality Inn Monterey - Fremont Street

  • Quality Inn Fremont Street
  • Quality Inn Monterey
  • Monterey Quality Inn
Address: 2075 Fremont Street, Monterey, CA 93940
Price range (per night):* INR4,280 - 8,948

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Quality Inn Monterey - Fremont Street
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