Our reservation was made online and we had a stated check out time of noon. Upon our return from breakfast, at nearly noon we were confronted by the manager who advised we were being charged for another day, as their check out time states eleven a.m. in their office. I advised my reservation stated noon, and it became clear that I'd have to show the manager our reservation from my email, which I did. Only then did she relent a bit and say, well, that means you must be out by noon and that she had already rented our room out!
Both my husband and myself are well seasoned travelers, and this was my first-ever stay at a Howard Johnson's property, and my last. Don't waste your time, better properties both up and down this street!
- Howard Johnson Express Monterey
- Howard Johnson Monterey
- Monterey Howard Johnson
