Our group of 5 stayed here from 1/9/2010 to 3/9/2010. The rooms were large with amenities we required - iron, coffee making & air conditioner. Basic & clean. Staff were non existent & the hotel is in the midst of an industrial area. You are basically stuck here surrounded by highways & run-down factories. The hotel does not provide any food & if you need to eat, there is only Dennys & Starbucks about 10 minutes walking distance. There is Ozzies Diner at the intersection about 10 minutes walk & the food here is reasonable (good steak & fries). The hotel should organise for flyers from Ozzies as guests would starve.

The hotel provides free breakfast. Besides the bread, jam & butter offered, the rest of the food is unfit for human consumption. They consisted congee & tinned cheap Chinese pickles, fried pasta combined with left-over cabbage leaves & bits of fries left-over from the Bar the previous night. This definitely needs IMPROVEMENT.

The rooms are without bar fridges & it was impossible to keep foods to sustain our hunger. A microwave oven was available in the dining room - but what do we microwave when there is no fridge in the rooms?

This is typical of a Chinese operated hotel merely out to win business from Chinese tour operators & hoping to make a quick buck by offering sub-standard services.

This hotel it's an oasis in the middle of the jungle of freeways and cars, LA, is!
Quick check in, nice and big room with nice view to the swimming pool decorated with mosaics benches. Maybe I would add an small fridge in the room to keep some cool drinks.
The staff were friendly and talkative, also very helpfull when asked about direcctions or places of interest.
They offer free breakfast to their guest which is very much appreciated and generous, with scrammbled eggs, sausages, hash browns, pancakes in the hot area, changed the items every day and the cold area cereals, muffins and toast with an array of mermelades, syrups to add on.
They also, offer free parking and free daily paper and not many of the hotels I searched before my trip, could say the same!
We met several of the staff, from the receptionist, breakfast ladies, chambermaids, all of them beautiful friendly people, in special the manager Nadia Wu, showing a nice smile everytime we passed and giving us good advice of where to go in the city. She also opened up some tins for us, late one night after come back to the hotel.
The hotel also, has a restaurant very nicely decorated with a good offer on mexican/american plates at good prices and a pool table and a gym. What else could you ask in a hotel??...Ah! well yes, the price!...It was a very good price for a triple room for 3 nights, good value for money, I can assure you.
The area where the hotel is, it's easy to get to downtown, st. monica, universal studios or any other place in LA, you might want to visit, very accesible. Citadels Outlets are 5 min. away from the hotel as it's the Casino.

Definitely, I would go back if ever in LA, again and without a doubt, I will recommend it to all my friends. Kind Regards, Nadia!

We booked this place through AAA expecting to stay at a three star (three diamond) hotel, and were thoroughly disappointed. From the moment we stepped into the elevator, we started having second thoughts. The rooms looked more like they were located in a sketchy motel than a three star hotel. We booked two rooms across the hall from each other and they were both different. The sheets weren't the same quality, the beds weren't the same quality, one room had a couch and the other didn't. I felt like I was sleeping on a box spring. The TVs didn't carry basic cable channels (no ESPN). The toilet was broken when we got there. We called the front desk, and they said they would send someone up but an hour later we were still waiting. I had to call them back and then they sent someone up, and it was obvious that they just forgot. We woke up from the earthquake that took place that morning around 4am and tried to use the bathroom, but it was messed up again. We called the front desk again and they said they would send someone up right away, but there was no response again until about 8-9 the next morning when we called again. We went to talk to the manager in the morning about the situation during breakfast, and she was extremely rude and tried to blame us for the hotel's short-comings. She actually said it was our fault because we didn't mention the right room number when we called when clearly the front desk knows exactly which room is calling from their phone system, and no one ever asked for our room number before that. The front desk attendant is suppose to keep a log of the calls coming in, but there was no record of us calling in the morning, and the manager actually said that we should cut them some slack because it was so early and they were tired. It broke again the next time we tried to use it right before we checked out. They offered free wifi, but it was completely unreliable. It kept going in and out. We couldn't get a stable connection for more than 10 minutes at a time. The air conditioner was extremely loud. If you're a light sleeper, then you won't be able to sleep. I would not recommend this hotel to anyone. Please find somewhere else to stay.

I recently stayed with Quality-Montebello... Check in was fast and easy. Upon entering room, i had no mini fridge or micro as shown as an amenity on website. Remote Control did not work for tv, and internet was down for 2 days.Well after calling front desk, fridge and micro arrived in about 2 hrs. by this time was 9 pm and maint. guy said that the lead from the morning would need to figure the remote out. Tv channels are ok but very limited. Anyways remote was fixed the next day. Wireless internet was down for most of my stay, but i was able to connect to best western wireless, and it was slower than dial-up. Breakfast is ok but nothing special. Eggs and potatoes with rice and chow mein noodles.... Dont understand the rice and noodles for breakfast but ok. They are good none the less. I stayed here because i requested, through my job (since they were paying for it up fron) a centrally located hotel so im not driving all over the city bouncing from one end of the city to another.