This is a pretty standard, run of the mill hotel if you're staying for business. Lots of room and a comfortable bed.
I would not recommend the cioppino at the hotel restaurant. It didn't smell right. Luckily I didn't get sick. The breakfast is pretty good with lots of choices. There's even an omelet station.
The hotel has a shuttle which comes in handy.

Stayed for four nights on business. Couldn't get to sleep due to neighbors talking (not loudly...regular conversation, but the walls have zero soundproofing, so I heard every word). Hotel restaurant is good for breakfast, bad for dinner (poor quality food, overpriced). The whole place looks stuck in 1988.

We reserved this hotel for a business trip. Since we were Gold Priority Club member, we expected our room to be the best. However, after we arrived at the hotel, we were given a room that was not supposed to be rented out to the guests. When I asked to change the room because it smells so bad, we found out the room they rented to us was the last room.

After traveling for many hours and arrived at the hotel late, we had no other choice but to stayed in this room. Instead of giving us some kinds of incentives, we were given a can of air freshner and was told to use the air freshner for the night.

When I called the hotel to complaint the next morning to exchange our room, the receptionist was very rude and said that we were informed about the bad room and we accepted the room the way it was.

After many complaints to two different manager, we were given a different room but it was not any better than the last.

Overall, the hotel is in a good location with many restaurants nearby which is true with any other locations in San Jose. However, this hotel is really outdated and old.

My husband is now back in San Jose for another business trip and he would never come back here again.

nothing in this hotel is satisfactory according to ihg standards front desk staff is rude no help at all mod is rude as well.