A family of 4 with kids booked at this hotel coz it's cheaper and near to Great America. My friend who was coming with us talked to the manager prior to booking. We were told that it's roomy, newly renovated, and no smoking place. We arrived & we were frustrated. The room that was given to us smelled of cigarette and there was food left inside the microwave. My friend's room smelled of cigarette too. We asked for a change of room but only one was replaced coz the other room was on the corner and was so dark along the hallway. We asked the room to be cleaned and the manager replied in a snobbish manner "Is that your only problem?". Early morning we heard a couple quarreling. Also, the housekeeper smokes while cleaning. Breakfast was cereal and waffle only, coffee is served on a disposable styrofoam cup and taste terrible.
- Milpitas Park Inn
