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Holiday Inn Express Hotel & Suites Manteca – reviews, photos

2.5 of 5
Yosemite and Commerce, Manteca, CA 95336
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Holiday Inn Express Hotel & Suites Manteca
Holiday Inn Express Hotel & Suites Manteca
Holiday Inn Express Hotel & Suites Manteca
Holiday Inn Express Hotel & Suites Manteca
Holiday Inn Express Hotel & Suites Manteca
Holiday Inn Express Hotel & Suites Manteca
Ranked #2 of 5 hotels in Manteca
4.0 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    16
    8
    2
    0
    3
Date Rating
Fremont, California
1 review
“Horrible Customer Service”
1 of 5 stars Reviewed 23 January 2012

Hotel is very nice. The only problem I seemed to encounter was the front desk clerk when I called to ask some simple questions, I believe her name was "Katrina" she was rude and was not trying to accomodate or even answer any of the questions that I asked. She said I would have to call back or wait until the next person on shift to arrive for me to get my questions answered. So finally when me and my family checked in and as me and my family were in the breakfast area eating our breakfast I could hear her loud conversation with a male relief staff with nothing but swear words and a really abnoxious conversation. "Really" is this what great customer service is coming to?

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Christine F about Holiday Inn Express Hotel & Suites Manteca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Impressed”
5 of 5 stars Reviewed 6 November 2011 via mobile

I recently stayed at this hotel 11/3/11-11/5/11. The staff was amazing! Especially your front desk employee Amanda, I was waiting to check out an it was very hectic Amanda was a complete professional. Even when a disgruntled guest was yelling at her about what seamed to be absolutely his fault regarding his check out time. We were so impressed on how she remained calm an collected during the explanation of the situation. She is a great example of what an exceptional employee should be! We told her she did a wonderful job handling the problem, an assured her that we would be staying here again!

Thank you,
Jennifer

P.S. If the disgruntled guest just so happens to read this review as well you were insane!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Duckhuntersgirl about Holiday Inn Express Hotel & Suites Manteca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“It was ok”
3 of 5 stars Reviewed 1 October 2011 via mobile

We stayed one night at this hotel. This was the first we stayed at a holiday inn. I would say our experience was just ok. The front staff doesn't really acknowledge you as you walk in. A simple hi or smile would have been nice. However the room was spacious. The decor could of been nicer since the bathroom looked very nice. Looked as if it was remodeled. I was disappointed with the breakfast. The pancake machine was out of order. There wasn't much of a selection for breakfast but at least it was offered and better than nothing. If I had no option I probably would stay here but it wouldn't be my first choice. I would rather stay at a Marriott.

  • Stayed September 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask butterfly0886 about Holiday Inn Express Hotel & Suites Manteca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west coast
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Clean and very comfortable. Updated.”
5 of 5 stars Reviewed 19 June 2011

Close to restaurnts and east access to highway. Vert clean and comfy rooms staff was awesome. Very good breakfast compared to others in same class.

  • Stayed June 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nomadicbiztravel about Holiday Inn Express Hotel & Suites Manteca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, Utah
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“One night with my son”
4 of 5 stars Reviewed 31 May 2011

I stayed here on May 27, 2011 with my 16-year-old son as we travelled from Salt Lake City to attend my nephew's high school graduation in nearby Escalon.

The hotel was perfect for us: it's about 10 miles from Escalon, but conveniently located right next to Highway 99, amidst a gaggle of stores and quick service restaurant options. There is a Target right across the parking lot which my son took advantage of because he forgot to pack the products he uses to style his hair.

The room had a refrigerator and a microwave, although we did not use either of them. The breakfast in the morning was standard fare, with cereal, yogurt, coffee, toast, sausage, eggs, and a cool pancake-making machine!

The service at check-in time from Amy was outstanding! She answered all of my questions, told me that the rate I had was lower than the AAA rate I was requesting, and gave us each a bottle of water and cookie for being members of Holiday Inn's frequest guest program.

I plan to stay here again next year when my other nephew graduates!

  • Stayed May 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Daniel S about Holiday Inn Express Hotel & Suites Manteca
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Additional Information about Holiday Inn Express Hotel & Suites Manteca

  • Holiday Inn Manteca
  • Holiday Inn Express Manteca
  • Manteca Holiday Inn
Address: Yosemite and Commerce, Manteca, CA 95336
Price range (per night):* INR6,058 - 7,726

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