We upgraded to a "suite" for an extra 35 bucks! Can't beat that! Overall, we liked this place. The "suite" was HUGE, although the layout was sort of strange. The room must have been 2 regular rooms before they knocked down a wall to create large, single room. The lighting was "different". On the ceiling, they had what looked like classroom lights throughout. With the room being so large, the tv was SUPER difficult to see from the bed. The beds were SO far away! But the couches were nice!

As this was the only room we stayed in, I have no idea how the other rooms looked. Free wifi worked great. Staff was very nice. Everything was clean. VERY easy to pull your car up to the front, grab a cart, and take your bags to the room. Although, they need to change the room number directional signs. VERY confusing. There are no arrows pointing you left or right, just a series of squiggly lines. I went left when I should have gone right. Sound strange? It is. Also, pretty annoying when people sit right in front of the lobby and smoke. ATTENTION SMOKERS: Smoke is not only bad for you, it STINKS. I do not care if you want to smoke 200 cigs. a day, just don't do it right in front of hotel lobby's or small children. Show some respect. Of course, this is not something that is only a problem at this hotel. Maybe they can have a NO SMOKING sign by the lobby entrance so people with small children can walk into the hotel, and out, without sucking in all that nasty smoke.

One thing I noticed... The place seemed pretty empty. I actually LIKE that. But I sort of felt bad for the place as they really were not busy. We bought some wine nearby and my wife went to the front desk to ask for an opener. Here is what makes me really like this place. The front desk woman, walked over to the bar and opened our bottle of wine for us. She told my wife, "you can not drink wine out of the plastic cups in the room!" and handed my wife two wine glasses from behind the bar. She did NOT have to do that, and that one little gesture shows me that people at this hotel actually CARE about the guests. Was it a one time occurrence? Doubt it. Oh, there is PLENTY of free parking too. In the morning, they have coffee and some breakfast bars by the lobby doors and those smokers. Whoever made the coffee that morning? YUCK! I mean, it was SO bad. SO bitter. We did not stay at this place for the coffee. so no biggie.

Same framework of the previous Radisson, sleep number beds, Hot Tomato Restaurant, same amenities...but I can feel the level of maintenance slipping. We have always stayed at this hotel when visiting our daughter at CSUN, it is the only nice place at a reasonable distance from her apartment.
We will stay once more to give it a fair shot, at that point we will reevaluate.

I had a clean room with a very nice bathroom. I'm not a huge fan of the sleep number beds but the linens were very nice. The staff was polite, and the public areas clean. I really enjoyed the pool area which also was very well kept. There are tons of places to walk to from the hotel of all sorts, but a few close on Sundays. I'll be back when in Chatsworth. Others in my party were not as happy with their rooms but some people are hotel snobs I guess. For the price is was great.

I stay here very frequently on business and have always been treated extremely well. Whether I walk to the front desk or into the bar or restaurant, I am always greeted with a smile and hello. Susan who works in the bar/restaurant is always looking out for me. She makes sure my meals are prepared just to my liking. The fresh fish dinners are as good as you can get in this area. The steak filets are also very good. Gustavo (chef) comes out of the kitchen and asks how your meal was. How many places will do this?
Krystianna who works at the front desk is always warm and friendly. She makes me feel right at home.

Some of the furnishing in the rooms like the TV's are not the most modern, but the rooms are quite comfortable. They are also kept very clean by the housekeeping staff. You can also get a fridge and microwave upon request.