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Airtel Plaza Hotel and Conference Center – reviews, photos

3.0 of 5
7277 Valjean Ave., Van Nuys, Los Angeles, CA 91406
Hotel amenities
Airtel Plaza Hotel and Conference Center
Airtel Plaza Hotel and Conference Center
Airtel Plaza Hotel and Conference Center
Airtel Plaza Hotel and Conference Center
Airtel Plaza Hotel and Conference Center
Airtel Plaza Hotel and Conference Center
Ranked #68 of 293 hotels in Los Angeles
4.0 of 5 stars 192 Reviews
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192 reviews from our community

What travellers say about this hotel
  • Van Nuys(11)
  • Very nice(8)
  • Parking lot(7)
  • Really good(5)
  • Great Place(4)
  • Friendly staff(4)
  • Free internet(3)
  • Front desk agent(3)
  • Other review(3)
  • Next time(3)
Traveller rating
    71
    61
    33
    19
    8
Only show reviews for Family (30) | Couples (29) | Business (68)
Date Rating
Crete, Illinois
Senior Contributor
29 reviews 29 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“Pretty Nice”
4 of 5 stars Reviewed 15 February 2012
1
person found this review helpful

I stayed here just after I had come in at LAX. I anted somewhere to stay on my way to Lancaster. The front desk clerk was VERY nice. The hallways need some renovation in the area that I stayed, and vending machines were outside, which was a little weird. The room was clean and the bathroom immaculate. The room was large and the bed very comfortable. In the morning, I loved watching people get into a spectacular tiny jet and fly away. (They had stayed at the hotel and parked their plane just on the otherside of the parking lot. It was cool.). I would definitely stay here again. Although the parking price was annoying, but cheap considering that I live in Chicago where parking is NEVER that cheap. Having lived in So. CA before, I was surprised at a charge for parking at a hotel. Something I didn't see when I looked at their website. Maybe it's there, I just didn't see it.

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina Calomeni, Front Office Manager at Airtel Plaza Hotel and Conference Center, responded to this review
22 February 2012
Dear guest: thank you for your positive feedback. We are glad you enjoyed your stay with us and we are looking forward to exceeding your expectations on your next visit!
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Agoura Hills, California
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Never Again”
3 of 5 stars Reviewed 9 February 2012 via mobile

Ugh!stay away from "The Landing".In & Out was better.Truly horrible service and food.Needs a lot of work.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina Calomeni, Front Office Manager at Airtel Plaza Hotel and Conference Center, responded to this review
11 February 2012
Dear guest: we are sorry to hear you had such a negative experience at our restaurant. If you would, we would love for you to call us, so we can know where we failed on our end. I am not sure if our F&B manager was made aware of the situation prior you leaving the restaurant-we always do our very best to please our guests. If you had to decide to give us more feedback, please contact me directly. Thank you.
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WA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Very disappointed with the parking policy and staff”
2 of 5 stars Reviewed 4 February 2012

I recently stayed at the Airtel Plaza for a night and was amazed to learn that they charge guests $10 to park in their own parking lot! I inquired if I could park on the street in front of the hotel and was told by the clerk at the front desk that one could park on the street overnight. The next morning I had a parking ticket for $68 (a sign which I did not see in the dark read "no parking from 2am to 4am"). There is no activity on this street at that hour.....the only reason those signs are there, in my opinion, is to maximize the parking lot income for the hotel.

Nice rooms and amenities, but I will never stay there again until they allow free parking for guests. If you are driving your car, stay somewhere else.

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina Calomeni, Front Office Manager at Airtel Plaza Hotel and Conference Center, responded to this review
6 February 2012
Dear guest: we thank you for your feedback. We do have gated parking; however, we give options to our guests who would rather not pay for it. We can advice you to park on the street, but we cannot control the street signs. We are sorry to hear you had an unpleasant experience, but we thank you for taking the time to review our hotel.
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Fort Worth, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Very Nice and Comfortable”
4 of 5 stars Reviewed 23 January 2012

This was very nice hotel for the price we got. The lobby and property were very nice and clean. The room was also very clean. The bathroom fixtures, counters and tiling sort of dated the hotel. That was fine until you get to the shower. The shower curtain looked so tattered and worn and it MAY have been clean, BUT with it's appearance, it made the bathroom look dirty!! Maybe they shouldn't use cloth curtains because it looked gross!! A nice hotel like that shouldn't be using sub-standard equipment.

There wasn't a whole lot to do in the surrounding area. You have to drive a little distance for any nice areas to shop or walk around. There are no real tourist places in the immediate vicinity so be prepared to rent a car to get anywhere.

The hotel personnel from the front desk to housekeeping were awesome!! Their service is exceptional and everyone was absolutely friendly and accommodating!!!!

Besides my bathroom issue which I'm most picky about anyway, I really do recommend this hotel. We very much enjoyed it!!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina Calomeni, Front Office Manager at Airtel Plaza Hotel and Conference Center, responded to this review
24 January 2012
Dear Guest: thank you for your feedback. We are thrilled to read our staff was great and welcoming! We are less thrilled to read about your bathroom feedback; however, we kindly thank you for it. It is thanks to your feedback that we can always make changes and improvement. Our preferred rooms have actually brand new showers with granite counter tops, so please ask for those rooms when you will be back!
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Salem, India
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Never stay, Never recommend”
2 of 5 stars Reviewed 14 January 2012

1. Before booking this hotel, I have spoken with reservation section and inquired about free shuttle service of this hotel. A lady who answered me, informed that free shuttle service available within 2 miles to any place. When, I checked in, front desk person informed me, free shuttle available only to specific destinations. Total rip off!
2. Wifi - Terrible connection, only fast near front desk area.
3. House keeping - Don't change the soap, toiletries every day.
4. Plug point at the room is quite away from the bed, so quite difficult to connect your gadgets.
5. Only good thing about hotel is rooms are reasonably large, decently clean.

  • Stayed December 2011, travelled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristina Calomeni, Front Office Manager at Airtel Plaza Hotel and Conference Center, responded to this review
24 January 2012
Dear Guest: I am deeply sorry to read you were not happy with your stay. There is definitely no excuse if you were misinformed and got inconvenienced. I understand you made up your mind about us; however, should you decide to give us another try, please contact me directly.
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Additional Information about Airtel Plaza Hotel and Conference Center

  • Airtel Plaza Los Angeles
  • Airtel Plaza Hotel
  • Airtel Hotel Van Nuys
  • Airtel Los Angeles
Address: 7277 Valjean Ave., Van Nuys, Los Angeles, CA 91406
Price range (per night):* INR5,502 - 7,948

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