The front desk staff was quite pleasant and talked us into upgrading our room for an additional $30 a night. The upgrade was worth it...our 2 1/2 year old loved the bunk beds, insisted on eating at the desk in her alcove, stored her toys in the chest of drawers, and was mesmerized by her own personal giant TV! The step stool in the bathroom was a nice touch and made it easy for her to wash her hands all by herselft too. Ralph's Grocery Store is within walking distance so we kept snacks in our fridge. Our only two complaints: the gift shop was supposed to open daily at 9AM (we're Diet Coke drinkers & the soda machines were out hence the need for the gift shop) and the two times we showed up at 9AM it wasn't open yet and the bar didn't open until 4:30 so you could only get beer and wine in the restaurant. No liquor until 4:30. :-( We could hear the highway noise, but got used to it after the first night; however, it was very loud with the patio door open.The pool area was really nice and I'm assuming it was heated because we often saw people swimming day and night. We had one of the best hamburgers and chicken sandwiches we've ever eaten at the hotel's restaurant! If you want church on Sunday that's not a problem because there's a non-denominational service that congregates on Sunday. Overall this is great value and has all the amenities and then some you would expect at a 4 star hotel! Would definitely recommend and stay here again; however, I hope we don't visit LA again any time soon because the traffice was TERRIBLE!

I stayed here for a few nights last week. It was my first time traveling totally alone and I'm from the east coast! This hotel was extremely safe, had helpful staff at the front desk to recommend cabs, bus info, etc. and my room was spotless. I loved the area and it's environment. I also took advantage of the free shuttle to and from Universal Studios. Even though LA traffic is murder, the Beverly Garland is literally seconds away from the Vineland exit. The hotel is a 5 minute drive from the nearest In-N-Out, too ;-)

We were welcomed to this hotel, well not really welcomed, but came to this hotel with our booking not in the system (this was paid for a good 3-4 months earlier) and had to wait some time while the manager was called in to allocate us a room. We requested non-smoking (it's a non-smoking hotel apparently) and were subsequently given a room that smelt strongly of cigarettes. They have a $250 fine if they think you're the culprit so quickly called up the front desk and got moved a few rooms down, much better.

The rooms themselves are old looking, old TV, no coffee/tea facilities. Main issue we had was that it was difficult to sleep due to the constant (loud) noise coming from the 101. We were on the top floor (7th or 9th I believe) and even with the doors closed could hear this all night long. With the door opened it was deafening - really wished they were double glazed!

Location seems to be pretty good as it is so close to the freeway, and I get the feeling in LA you need to have a car unless you're not looking to go very far.

Gave the hotel 3 stars (and not 2) mainly because we were only there for two nights prior to flying back home. Another positive is that the cleaning/maintenance staff were much more friendly than the front desk!

I stayed for 10 nights at this hotel. The rooms are great and clean, and the service is brilliant. In particular, Alex at the front desk was fantastic. He was always so willing to help, and helped me find the best deals on trips, and always gave the best advice. Thank you Alex!