We stayed here for 6 days at the end of December 2011. The first morning we were there we went down for their continental breakfast. I was tired from travelling and forgot my purse, which had our passports and much of our holiday cash, hanging on the back of a chair. The hotel staff saved my purse and put it in their office. It was approx. 1.5 hours later when I realized it was missing. I went to the office, and they said they knew who it belonged to, however they did not know which room I was in. Nothing was missing! This could have been a really bad start to our holiday. Thanks for being honest :)
The location was great. Many people told me that Holllywood was a bad place to stay, but the hotel location and that section of Hollywood Bouvelard was great. My thirteen year old son and I even went for a walk on Hollywood Bouvelard at 10:00 PM on New Years Eve, and I felt fine.
The extra security of the hotel was appreciated including the locking underground parking. It was also very handy to have access to a washer and dryer to do a few loads of laundry. There was a grocery store approx. 4 blocks away that we could walk to that had everything we needed.
I had read the reviews on Trip Advisor and although the decor was not cutting edge, the quality of the bedding and pillows was good. The towels were even better quality than the ones we got on our Disney Cruise following.
The staff was very friendly and helpful no matter who we were speaking to. It was great to have a spacious and comfortable suite to make as our home base. The subway station was also very close.
The pool was not heated at this time of year, and we were busy sightseeing so we did not use it. We also went up to the roof top garden to see what was there. There was no one up there, but it appears a good place for smokers to relax.
I did seem to lose the internet signal a couple of times, however it does it appear they have a few routers, so I would refresh and connect to a different one.
I would not hesitate to stay here again.
Thanks again so much for saving my purse!!!!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC