The employees we encountered were all nice and helpful. The room itself was clean and spacious. Water pressure was great. The light housecleaning met our needs. The pool and hot tub were clean and great after a long day on the town. The free breakfast buffet was extension and tasty. Parking was a bit of a pain, as the spots were really close and a lot of people double parked, but besides that, the location worked for us and we had a great stay.

Probably one of the oldest properties in the Staybridge system; buffet breakfast was unappealing; service was below average; and the shower water was cold in our room. We ended up moving to another IHG affiliated property the next night.

My family and I checked into this hotel and checked out 3 hours later. We got to our room, it smelled like animal urine covered up with carpet cleaner and air freshener, my shoes stuck to the bathroom floor and left tread marks, dirty towel on the sink, couch cushions different colors (not for decorative purposes), water bottle full of cigarettes at the top of the stair case and outdoor trash cans were overflowing with trash (on a Sunday afternoon at 2 pm). Definitely an environment we didn't want to stay in for the rest of our vacation even if it was convenient! Would not recommend or try to stay at another Staybridge again!

If you like Trader Joe’s or Whole Foods, then Staybridge Suites is the hotel that you should stay at in Chatsworth. It’s only 5 minutes away from these markets! It’s also conveniently located just a few blocks from Hwy 118 and Reseda Blvd where you’ll find all the shopping malls and restaurants. We always stay at this hotel whenever we’re in north LA for business. The 2-bedroom 2-bath suite is large and very comfortable, with nicely decorated livingroom and a fully equipped kitchen (flat top stoves, microwave, dishwasher, sink, cooking wares, dishes). We love the kitchen because we enjoy making meals with all the good foods from Trader Joe’s! The beds are big with plenty of pillows and clean sheets. The thick curtains keep the bedrooms in pitch-black darkness, great for sleeping! In fact, it’s so dark that we have to plug in a small night light (we always travel with one) so we don’t walk into walls trying to find the bathroom in the middle of the night! We also like the free high speed internet (you’ll need a passcode from the very helpful front desk staff to connect) and free parking. Not sure why but the parking spaces in front of our suite are all tiny (as in everywhere else in CA we noticed!), our compact rental car can barely fit in!