I'm normally a person that finds the silver lining in every cloud, but I literally have not one good thing to say about this hotel! SUPER HORRIBLE Customer service. Dirty, old, smelly rooms... I swear I felt like I was spending the night in the projects!!!! Extremely hard mattresses that didn't even have fitted sheets on them. When we asked for more towels, they told us their limit was two towels.... TWO FREAKING TOWELS!!!!! When the air broke in the room, we requested another room and the front desk rep LIED and said there were no more rooms available. Two seconds later I called the front desk as an anonymous caller and requested a room and the same butt hole told me there were plenty available. No matter what I write in this review, it would not begin to describe the horrible experience my friends and I had at this place. If there was an option to rate it a -10 I would!!!!
- Century Wilshire Los Angeles
- Century Wilshire Hotel
