I would have to say I never write reviews because I am pretty easy to please. Give me a room with a decent bed and i am okay. I guess there is always a first. Shower has no hot water. son found bugs in his bed, Got up in middle of night to use bathroom and a roach ran across the wall. Beds areas comfortable as a roll away and the room smells. Said it was remodeled must have been on outside because rooms have not been touched. We asked if the offered a AAA discount and they were rude and said that our card was charged when we reserved so no. They will tell you what do you expect they are a 2 star and they shouldn't be even that. If you are looking for something a little cheaper find a hotel that offers shuttle to Universal and pay the extra couple dollars. I couldnt wait to leave and I was suppose to be having fun. Right at the bottom of the Universal park they have a parking lot where you can park and take the Universal shuttle to the top. that is my recommendation not to stay at this hotel. Terrible service and Terrible rooms. I felt I had bugs climbing on me all night.
- Hollywood Studio Hotel
