Cock roaches, dust mites, bed bugs became our friends! They bit us so bad that we must leave to find another hotel in the middle of the first night!
There was no fan, no air conditioning, window, door, all broken!
Towels were old and not changed! Microwave, Kitchenette, size like an individual bathroom that fits only one person!
Room had a smell of a dead corpse. We complained and they said "they had just cleaned it"!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 February 2009
One nite Stay Monterey Inn
we can't please everyone, but we try since September 11th we have been bombarded by travelers, and we love it, although we have a 99 percent like / love us, ratio......
Heres the real reason that 1 percent might have a problem and definately hate us.
first let me say we've never had dust mites, and our hallways are soooooo clean you can see your reflection.
so the only thing we can say is that either the party may have booked for one person and came with several, and had front desk flack, we don't know but we would have appreciated the call
anytime. It kind of makes us wonder....
Some people get us mixed up of course with similar named hotels,,,,,
and others hate our cancellation policy which you have to have 3 days notification which is normal for smaller establishments, and we do give of course credit for future stay, which is of course based upon availability, and you may of course give your credit to a friend if you choose we have a tremendous amount of people who visit again and again,,,,
we do of course learn from our mistakes, and are focusing on helping the people to be able to travel and tour at an affordable rate.
Candice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC