This hotel succesfully punches above it's weight. We were here for 3 nights in Dec with another family group. Staff are extremely friendly and always willing to help (arranging a great deal on a large vehicle for 24hr hire inc parking). More than adequate breakfast and certainly better than we have had in other more highly star rated hotels (& it's included in the price). Rooms/beds were a little small but this was no great inconvenience. We appreciated the turn down service & a card advising us of the following day's weather. Rooms were always cleaned to an exceptionally high standard. The wine & cheese service was great! We did take over the lobby a bit in the evenings as we were 4 adults, 2 teenagers & a 7 y/o so it was impossible to contain us in our rooms for any great length of time. We were able to set out food & drinks for ourselves which was ideal for our family setting. The free internet and very up to date computers (free to use & very speedy) was fantastic. Located close to the Beverly Centre & an easy 15min stroll to The Grove. Our only downside was that we were told by a staff member that it was just a short 20min walk to Rodeo Dve....NO IT ISN'T! It is about an hour to walk but you would be much better advised to catch a bus which drops you very close by. We would happily stay here again as the room rate was excellent especially compared with other hotels nearby and we were more than pleased with the staff and the hotel itself.....well done everyone at the Elan, you show great pride in your work and this is reflected in the service you provide to your customers & the great feedback you receive in return.
