OMG. I don't know where to start. What a terrible service and smelly rooms. We were going out of town so my husband booked the reservation. When we got there within 1minute of being inside the room I almost passed. The room smelled, carped was dirty, bed looked nasty, UGH.
So within few minutes I approached the front desk manager Anna Garcia who spoke no English. She did not even let me in to the lobby so I had to talk to her from a little whole that was on the door. I asked for money back as I was not going to stay there and how bad the room smelled, she just looked at me and said "there is nothing I can do". I kept telling her the room smells bad and it's not habitable or healthy for me to stay there, she kept saying how she did not care. She was so RUDE I can't believe she's the manager.
Then she started telling me I'm a lier and what was the room booked for. Is she crazy???? Then she said if u have a head ache was is he(my husband) smoking next to me. WHAT????
I mean I travele a lot, I've never seen anything ridiculous like this before not had been aske personal questions. Ugh I was mad of her negligence and service. DO NOT waste your money even if it's less the $100.00. We went to the BLVDHOTEL yes it was $180 but it's service worth it. I was so upset that the clerks at BLVDHOTEL offered me complentary drinks, late checkout and gave me a discount.
Anyhow don't waste ur hard earned money. If you want to save money I get it, don't save it booking this from el patio in.
ugh it was nasty and gross.
- Also Known As:
- El Patio Hotel Los Angeles
- El Patio Hotel
- Official Description (provided by the hotel):
- This resort style INN is a unique 58 year old landmark with Spanish style cottages that have been restored over the years to original condition with modern amenities such as Wi-Fi, Complimentary Cable TV & HBO, Starz, etc ... So come on over and enjoy 4 star amenities at 1/2 the price. Located in prime Studio City area, 1.7 miles west of Universal Studios Hollywood. There have been many movies filmed in this hotel such as Devil In A Blue Dress, Lost Highway, and many more. The Inn is minutes from shopping, fine dinning and entertainment. Hotel serves complimentary assorted pastries and coffee and hot tea & Juice for breakfast. ... more less
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