I had the pleasure of staying at this hotel for three nights this last week and (thanks to my Plt Premier status) was given their Presidential Suite. I've stayed in numerous of these expansive suites in the past and in comparison, although it was nice, it only rated a 'C+'. Some details:
- Although the suite itself is the size of 5 combined normal rooms, the bathroom was only a standard hotel bath with a jacuzzi tub (small) and a smallish shower enclosure.
- The entry door, although an impressive double-door, would not close on its own and I had to be careful to pull it closed each time I left.
- It had rained very hard that day. The carpet was damp around the sliding door to the deck and towels had been placed under each of the windows throughout. Clearly, management knows this room leaks.
- Balcony had not been swept recently
- The suite does not have a separate 'business center' type room as many others do - there was no printer and the chair at the desk was standard furniture - not a business chair.
- Concierge Lounge is *very* small compared to the size of this hotel. On two occasions, during my morning coffee run, I noted completely full tables and numerous guests eating standing up.
- In room dining. Oddly enough, this hotel's in-room dining menu is about as limited as I've ever encountered in either a Reniassance or Marriott.
That's about the best I can do for criticism. Other than those minor bits, the exeperience was very nice, (thank you, Renaissance!).
- The room itself was well-appointed with nice furniture and the bed was, as usual, extremely comfortable.
- In-room dining orders were delievered promptly and the food was very good quality and hot.
- Staff were very helpful and friendly.
- The facility is located close to all the 'action' in Long Beach - is convenient to get to and in a nice location
- Valet parking was very prompt. Every time I called down for my car, it was there waiting for me
To the management: The Suite is a great 'gift' for those of us who are fortunate enough to stay in it - and I certainly don't wish to 'look a gift horse in the mouth' - but this one doesn't meet the same level of quality as say the big suites I've stayed in recently [Renaissance Providence (Outstanding), Chicago Blackstone (perfect and historic), or even the big room in Des Moines]. Fix the leaks, upgrade the bathroom, place the workdesk in a more sensible location and give us an Aerion Chair to sit in and I'd recommend it to, well, The President!
- Renaissance Long Beach
- Long Beach Renaissance
