I was on business tour few days back in CA, as a all time hilton lover i expected a comfortable stay at the hilton this time too, but it was unexpected and dis appointing that the room air conditioner was not working... soon after knowing the problem i made a complain to the hotel staff who said that i will be assisted shortly, but i never new it would be so short that my stay of 2 days got finished and still there was no one who could come and solve my problem... It was a very bad experience which i had.... i informed the on duty manager that this was the case, and he just said sorry this will not happen again... overall a very poor experience i had, and will not prefer hilton next time i visit CA.
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