Quality Inn reservations seriously mis-led us to think that this property was near the Long Beach Convention Center (it was 5 miles away). Keri at the desk of the Quality Inn (property # CA 821) minimized the impact, could not have been more gracious, was helpful in getting us to another hotel near the Convention Center, and made the best of a very bad situation. This hotel is fortunate to have her; she is a stellar spot in an otherwise bad situation.

We stayed here for a cruise we had. They offer a shuttle and a place to keep your vehicle while gone. The hotel is in a safe area and the front counter guys were wonderful. The breakfast was continental and was a clean area. The rooms were clean, but a little dated. Shower heads were very low, so if you're tall watch out! Easy to find and we parked right out in front of the doors during our cruise. Would return if we did another cruise.

This is a newly remodeled motel. We stayed 1 night on a Park and cruise package. It included 1 night stay, 7 nights car parking and 2 free shuttle trips for 2 people - to Long Beach cruise port and back. The room was nicely remodeled with all new floor tiles, carpeting, new furniture, bed, bedding. I love to see when a hotel offers a nice freshly washed duvet cover instead of those old fashioned bedspreads. I especially loved beautiful crown moldings in the room and fresh beautiful reception desk. Front desk personnel was very informative and helpful. The trips to and from the port were well coordinated. There was an orientation flyer for the motel and the flyer for the shuttle. The room had a fridge and microwave. Free breakfast included coffee, tea, waffles, cold cereals, hard boiled eggs, bagels, donuts, apples and oranges.
The car was parked in front of the main building with other cars kept during the cruise and was watched over by front desk and security.
This location is very convenient to freeways, easy to find, a short derive to Long Beach attractions. The only thing left to be desired was better pillows so make sure to bring your own. I recommend this hotel. The price of the package was very competitive. I would consider staying there again for another cruise trip.

We stayed for one night expecting to park and cruise to Catalina Island using the Catalina Express. I booked my room online with choicehotels.com. After I booked the room I went to the hotel website which stated that they have a shuttle to the Catalina Express.

Extracted from the website http://www.qualityinn.com/hotel-long_beach-california-CA460/Hotel-Services?sid=xA00zM.uCvfOgYyh.11&sarea=&sname=&slon=-118.154083&slat=33.790035&schain=&scountry=&sstate=&type=&sradius=&sstate_country=&scity=
Transportation
Long Beach Municipal Arpt. Courtesy Transportation Available 9:00 AM to 2:00 PM 2.5mi/4.0km N
Catalina Express Courtesy Transportation Available 9:00 AM to 5:00 PM 3.0mi/4.8km N
Greyhound Bus Station 3.0mi/4.8km SW
Aqua Link Water Taxi Courtesy Transportation Available 9:00 AM to 5:00 PM 4.0mi/6.4km N
AMTRAK Train Station 6.0mi/9.7km W
Los Angeles Int'l Airport 20.0mi/32.2km NW
J Wayne/Orange Co Intl Arpt

I called the hotel to confirm that they had a shuttle to the Catalina Express and she said yes. I then told her I had booked online and she said no problem just upgrade my reservation to park and cruise when I checked in. When we arrived the night clerk said it was not possible to upgrade and that whoever I spoke with gave me bad information that they did not have a shuttle to the Catalina Express. We asked to speak with a manager and was told to wait until the next morning. There was no manager available the next morning. So we were forced to pay $15 dollars a day for 3 days to park at the Catalina Express. I did book just a room however, the hotel staff should have told me that they did not service the Catalina Express and that I could not upgrade. I would have made other arrangements. We did report the incident , that our room was not clean, and that there were dangerous extension cords being used in the breakfast area. My husband sent pictures and he received an offer to credit us back $20.00 because they agreed that the room was not as it should have been.