We made reservations and then tried to change dates for the following week due to car trouble. When we called to push our reservation back a week they informed us they were not going to do that even though it stated at the bottom of our receipt that you can change the dates but subject to different rates. There was no flexibility on their part. We looked at other reviews and we are amazed at how many times they have ripped people off and by the number of bad reviews of the property. We should have done our home work first. Lesson learned.

When we booked this hotel, we wanted to be close to LAX, which we were, relatively (10-15 min.away). But this hotel is not in a very good area. The room was clean enough, and large but needs renovating. Also had that moldy smell in a non-smoking room. Very noisey ie. shower on in another room- we had to turn up the TV.

We needed to stay near LAX for one night and we picked this hotel. The room was semi-clean but if you want a good night sleep, this is not your place. The walls are paper thin and i could hear my neighbors using the restroom and talking all night long. The next morning we went down to the lobby for the free continental breakfast and there was a small amount of packaged pasteries and the juice machine had watered down orange juice, not drinkable!! I was very disappointed and would not go back to this hotel again. It doesnt deserve a 3 star rating.

I am still shaking. I actually had to have a police officer take me back to my room. When I got there he told me to go inside and lock the door. This hotel is in the worst part of town. It is not within walking distance of anything. The hot tub needs to be shut down permantly. It was out of order the entire time, and it was so disgusting looking. The room was dirty, there was no continental breakfast. The pictures you see on all of the websites, are not even close to what it looks like. Please take my advice and don't ever stay here.