We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Prominence Hotel & Suites – reviews, photos

2.5 of 5
20768 Lake Forest Drive, Lake Forest, CA 92630
Hotel amenities
Prominence Hotel & Suites
Prominence Hotel & Suites
Prominence Hotel & Suites
Prominence Hotel & Suites
Prominence Hotel & Suites
Prominence Hotel & Suites
Ranked #2 of 8 hotels in Lake Forest
4.5 of 5 stars 26 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

26 reviews from our community

    Trip type
Traveller rating
    18
    6
    2
    0
    0
Date Rating
Carlsbad, California, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“5 stars from all these reviewers. Are they right?”
3 of 5 stars Reviewed 18 October 2011
4
people found this review helpful

I stayed on a priceline one nighter on Oct. 16, the glowing reviews pushed me over the edge. While the hotel is ok (about on par with its 2.5 star priceline rating) it didn't floor me in any way like these other reviewers. Are they real, I wonder? Finding this place, with it's low profile sign and location in the middle of two major tire stores is tough. (hint, just look for the Big O Tires and you're there) The two wake up calls I requested never rang, and I wasn't overly impressed with the room by any means. I will say, however, that the staff cooking the breakfast, especially the folks making the fantastic omelets, are really nice. I just wanted to throw a dose of reality on all of the 5 star reviews...

  • Stayed October 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Pete W about Prominence Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“We've stayed here twice”
5 of 5 stars Reviewed 5 October 2011
1
person found this review helpful

We stayed here in September and October for a total of 8 nights. I totally agree with the other "excellent" reviews for this hotel. The entire staff (management, front desk, breakfast dining room, facilities and housekeeping) made our accommodations comfortable and enjoyable. We arrived at SNA and the location was great for traveling on I-5 and I-405, and going to Laguna Beach/coast. Delicious omletes with your choice of ingredients are a delightful way to begin each day of your stay here!

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask EurekaAtlanta about Prominence Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_prominence, Manager at Prominence Hotel & Suites, responded to this review
21 October 2011
Hello,

Thank you so much for your feedback! It's great to hear you enjoyed your stay and hope the continued improvements we make can make your future stays even better!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roosevelt, Utah
1 review
1 helpful vote 1 helpful vote
“It does not get any better than this”
5 of 5 stars Reviewed 18 September 2011
1
person found this review helpful

It does not get better than this!! I travel all over the country for work. Every other week I am in a different hotel. The Prominence Hotel has everything I look for in a hotel. It had a refrigerator and a hot breakfast. The rooms were the nicest I have ever stayed in. At night it was quiet and the beds were very comfortable. The In-Room Business Center is great; I have never seen anything like that before. In some hotels I have been in the lobby smells like cleaning products, not this lobby, they were defusing doterra essential oils that smelled amazing. Every staff member I saw was very friendly and helpful. The house keeping staff does a great job keeping the place clean and the front desk staff was very helpful in answering my questions.
I brought my family with me on this trip and they loved the hotel. The spa was very large and the pool area was clean and had a great seating area. The staff was friendly and did not mind the kids. When we left, my 4 year old daughter asked if we could come back to visit. I told her we would be back again soon. The Prominence hotel is a great place and when I am in this area, I this is where I will stay.

Room Tip: Everything about this hotel is great.
See more room tips
  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Joe B about Prominence Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_prominence, Manager at Prominence Hotel & Suites, responded to this review
21 October 2011
Hello Joe,

We appreciate that you took the time to leave feedback on your stay. Since your last stay, we have implemented our full cooked to order breakfast! We hope that you will enjoy our delicious omelets if you're back in the area.

The DoTerra essential oils we're diffusing are part of our effort to offer a more natural and relaxing guest experience.

Thank you for your business!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salton Sea
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“A Wonderful Place to Stay”
5 of 5 stars Reviewed 8 August 2011
2
people found this review helpful

After reading other recommendations for this establishment, we decided we would stay here. Although it was only one night, we loved it. The Hotel itself is very nice. The rooms were very clean, the beds were comfortable, and it had the most wonderful setup for the television and internet (all in one). The folks at the front desk were friendly also. The complimentary breakfast was a very nice assortment and quite tasty. We were mesmerized in the lobby, it was filled with very large Amethysts everywhere, it was just beautiful. We will definately stay here again in the future.

Room Tip: Book your room online at their website.
See more room tips
  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Xtrasassy2 about Prominence Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_prominence, Manager at Prominence Hotel & Suites, responded to this review
21 October 2011
Hello and thank you for your review. We are always looking for ways to improve our business. If you're ever back in the area, we are excited to offer a full-cooked to order breakfast now! We have added a cooked to order omelet bar, Greek Yogurt, nutritious and delicious energy bars, and more. We look forward to the opportunity of serving you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Barbara, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Slick Place For A Slick Price”
5 of 5 stars Reviewed 4 August 2011
2
people found this review helpful

So I was on my way to San Diego and was looking for a hotel between Orange County and OceanSide, Looked high and low and came to find this hotel. First I have to say that the staff was very friendly and made sure my stay was more than pleasant. Stayed on the first floor in a corner room (117) and it was super quiet! The rooms are very well put together, moderan decor and the best damn bed I have slept in for a while. The room was a king suite which had a full size fridge and mini living space. I would highly recommend this place. Plenty of places to eat nearby. Aprox 2 miles over is a mall and lots of eateries, resturarant, whatever....

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Santa_Barbara_Native about Prominence Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_prominence, Manager at Prominence Hotel & Suites, responded to this review
21 October 2011
Dear Santa Barbara Native,

Thank you so much for the feedback. We appreciate your business and suggestions on how we can make improvements. We are excited to offer a full cooked to order breakfast now. If you're ever in the area again, hopefully we will get the chance to serve you!

Thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Prominence Hotel & Suites also viewed

Staybridge Suites Irvine Spectrum/Lake Forest
4.5 of 5 stars 36 Reviews
Lake Forest, Orange County
Show Prices ABS:HotelCheckRates-d609553?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn Irvine Spectrum
4.5 of 5 stars 47 Reviews
Lake Forest, Orange County
Show Prices ABS:HotelCheckRates-d1427181?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Quality Inn & Suites Irvine Spectrum
4.5 of 5 stars 46 Reviews
Lake Forest, Orange County
Show Prices ABS:HotelCheckRates-d235433?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 8 hotels in Lake Forest, ranked by popularity »

Been to Prominence Hotel & Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Prominence Hotel & Suites

  • Comfort Suites Lake Forest
  • Lake Forest Comfort Suites
Address: 20768 Lake Forest Drive, Lake Forest, CA 92630
Price range (per night):* INR5,993 - 7,785

Owners: What's your side of the story?

If you own or manage Prominence Hotel & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Prominence Hotel & Suites
Show the lowest price for this hotel (from our partners)
Show Prices