I previously reviewed this hotel in June 2011, and stayed here again through the holidays from about mid December through the first week of January 2012.
As before, this hotel in the Choice Hotel chain is quiet, a great place to de-stress after long work stretches, or for travelers, or seniors just trying to get some peace and quiet away from the grandkids. Not a Party Hotel for the drinking set, but gets plenty of guests who don't mind their absence! Making reservations through the ChoiceHotels.com site worked best for me and was very competitively priced.
The Staff and Manager here go really out of their way to be friendly, efficient and professional - and which makes any stay here a real pleasure. Other hotels I have traveled and stayed with aren't nearly so nice usually - some feel "customer service" ends the moment you check in. By contrast - this Quality Inn & Suites makes you feel at home. On some wintery cold nights the smell of their lobby fireplace wafting through the building reminds you of hotels as they used to be decades ago - but with all the modern amenities you expect these days. The rooms are large, comfortable, very clean and well maintained, the beds are firm and have good heavy blankets - and coffee pots, microwaves and good small refrigerators set it apart really from lesser rated hotels.
Breakfast was great as usual, (though half the time I sleep through it- retirement is good for one thing at least!) but when I do get down to the spacious lobby dining area, the food is consistently hot, varied and tasty -and the line (if you go after 7:30 am) moves quickly. There's also a Chinese restaurant near the lobby that offers room service and has very decent prices for those days you just don't want to leave the room. WiFi is good for laptops and Androids, cell phone reception is good also. There's also a small exercise room on the bottom level next to a hot jacuzzi, one floor down from the very clean pool.
For a home away from home - this Quality Inn & Suites will be on my list of favorites for a long time.
- Quality Inn Lake Forest
