Stayed three nights 12/29/11 to 1/1/12. We had a wedding to attend down the road in San Clemente about 25 minutes away. Occupancy was very low. I'd say 15% to 20% of the parking lot was used. Located next to the freeway, you will some noise, but it could have been worse. At a hundred dollars per night you can't expect greatness anymore and that's what we got. This was a clean hotel, so no complaints there. The staff was nice, even if not helpful. The first night was noisy, like they were carrying out some kind of repair on our floor, like hammering. We put up with it and tried to sleep. The next morning staff said they weren't doing any work, so who knows what it was. Night two was okay, but night three was New Years Eve. We celebrated early and were in bed by 11:00 pm. We awoke at midnight to hear fireworks, etc. and expected something like that. What we didn't expect was yelling and crying from across the hall. About 2:30 a.m. it sounded like a domestic dispute situation and a young girl was crying, so we called the front desk. A person came up and knocked on their door, but no one answered, so the hotel staff left. More yelling but they finally quieted down, but we had only one good night's rest out of three. We asked for an adjustment of one night's stay when we left, but were told a "manager" was not in until January 3rd. When my wife called them, they were argumentative and said we should have expected noise on New Year's Eve. Okay, but we were there three nights and two of them were much less than restful. They eventually gave us back a night, but she had to talk to three people on different days before it was resolved.
The Wi-fi worked well, but the free morning coffee in the Lobby was pretty bad--too weak and not good tasting compared to ordinary Starbucks brewed coffee. The snack shack in the Lobby was filled mostly with junk, so not a lot of relief there. The good news is restaurants are plentiful not far away. With restful nights this would have been just an okay place if you want an inexpensive place to stay, but it's no resort, so don't expect that.
Room Tip: Ask for a room away from the freeway.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC