I was very disapointed with this hotel, the room was nothing like the pictures on the web site, we rented the two bedroom ocean view suite.
The first hour we were there I was walking down the stairs and the hand rail fell off of the wall, one of the hotel staff saw it happen and did and said nothing. The beds in the room were horrible it felt like sleeping on a really cheap box spring with no matttess, I woke up in the morning with a really bad headache, coming to find out the bed was tilted and that's why all the blood rushed to my head so the next night I sleep with my head at the foot of the bed. The dresser drawers wouldn't even close and hung crooked. And the room was not clean lots of dirt and dust.
And you would think with a two bedroom suite that they would think at least four people would be in that room - I guess thats why there was only two towels..
Suite says ocean view but does not say you get to see the ocean over the top of the roof of the rooms below where seaguls hang out and poop all over the roof.
And the balcony only had one chair for four people? what's up with that.
The best part of the trip was it being right on the beach and having them provide chairs and unbrella's to use on the sand.
And the other thing they did not tell us until it was to late was that they only have parking for about 30 cars, so if you don't get a space you have to park in a non secure parking lot of theirs a block away in the back of some buildings and walk back to your room. Was not happy about leaving my car where we could not see it or hear the alarm if someone broke in.
I do not plan to stay there again. I felt it was false advertising by what I saw in the pictures on their website. (We were coming to check this place out for a wedding) thank goodness we checked it out ahead of time.
- Capri Laguna Beach
