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Laguna Cliffs Inn – reviews, photos

2.5 of 5
475 N. Coast Highway, Laguna Beach, CA 92651 (Formerly By the Sea Inn)
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Laguna Cliffs Inn
Laguna Cliffs Inn
Laguna Cliffs Inn
Laguna Cliffs Inn
Laguna Cliffs Inn
Laguna Cliffs Inn
Ranked #5 of 22 hotels in Laguna Beach
4.5 of 5 stars 190 Reviews
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190 reviews from our community

What travellers say about this hotel
  • Breakfast basket(7)
  • Hot tub(4)
  • FREE parking(4)
  • Friendly and helpful(3)
  • Heisler Park(3)
Traveller rating
    92
    60
    19
    12
    7
Only show reviews for Family (36) | Couples (86) | Business (16)
Date Rating
Las Vegas,Nv
1 review
“Going down hill”
1 of 5 stars Reviewed 10 January 2012

I used to stay here every time when I'm in orange county. Used to be a great experience.
I arrived in December and the hotel occupancy was probably 20-35% so I figured this is why I come here. No loud noise and so on. However all the good reviews in the past I take back. They put me next to a party room and didn't even do anything about it for a long while. No sleep night. A few rooms are good the rest the walls are paper thin. Street noise and you can here people next door easily. Besides that it's ok.

Room Tip: Shop around!
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy LeCompte, General Manager at Laguna Cliffs Inn, responded to this review
11 January 2012
Thank you for sharing you feedback and also for returning to be our guest. Please accept my sincere apologies on your disappointment.

I am very sorry you experienced noise during your recent stay that affected your night of sleep. When we receive a "noise concern" from one of our guests we immediately contact the guestroom where the disruption is based and share the urgent feedback.

We do not allow a guest to continue to be disruptive so it saddens me that you felt we did not act quickly to resolve your concern. Please know we take great care in ensuring Laguna Cliffs Inn continues to be a peaceful and relaxing Laguna retreat.

Thank you for noting our high level of guest service in your review and we hope you do allow us an opportunity to serve you again and place you in the most quiet location possible.

Your feedback is greatly appreciated and has been utilized with my staff for a higher level of responsiveness!

Thank you again and safe travels,
Cathy- General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield, Illinois
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Delivers great expereince and value everytime!”
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

I've stayed here several times and this hotel continues to deliver a great experience and value each time. The staff is friendly, warm and truly go out of thier way to ensure what you need and/or desire is delivered. Along with your comfortable and clean room, you also receive two waters, fresh fruit and a basket with snacks delivered to your room each day. This trip there were danish and nuts for enjoying. I'd recommend staying on the second floor, as there is a view of the Pacific ocean. From room 211, I could sit at the table and work on my laptop and get my "fix" of the ocean, even though I had to work indoors. Enjoyed walks at nearby Heisler Park each morning and night as well.

Room Tip: All rooms I've stayed in have been good. The best view I've had of the ocean however is roo...
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  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pahrump, Nevada
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Wonderful!!”
5 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

What a great place to stay, it is within walking distance of Laguna Beach and all the restaurants and shopping. The staff were very accommodating and went out of their way to welcome us. The room was spacious and very clean with a balcony you could see the ocean. Our room had a refrigerator and a coffee machine, with coffee refills everyday. And they also provided a basket full of goodies each day with snacks. Free parking was a plus also, great value everywhere at this very nice boutique hotel.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great place to stay!”
5 of 5 stars Reviewed 1 January 2012

This place boasted quite large rooms with comfy beds. It provides you with basic amenities and a pool as well. Situated walking distance to beautiful scenery of the beaches, this place is fantastic to stay at!
It was walking distance to the shops and restaurants and provided free parking and wii fi as well!
The man at the front desk was extremely helpful with giving directions to our next location! Great place and definitely worth the money!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norfolk
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“reasonable location but..”
3 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

I found the room really dark - I don't like having to put the lights on all the time! We had a twin room with 2 queen sized beds which was a decent size and had all the expected facilities, but it felt so gloomy. Our room appears to be featured on their website and looks nice and bright, but it must have been on a very sunny day (and they still put the lights on). The hotel staff was very upbeat and helpful however, and the location isn't bad (although a little bit up the hill from the beach front area). The bathroom could do with an upgrade. It's nice to have a balcony but it looks out over the rooftops rather than the sea - although you can see a little triangle of it through a gap (they must have been at a much higher level to get the picture that is on the website). The room was also off a central courtyard with a small communal pool which I guess would be nice in summer - but mine was a winter trip.

Overall it was ok/nice but I don't think I would choose this hotel again because of the gloom.

Laguna Beach as a destination is full of overpriced tourist shops with a ton of art galleries with the worst art I've seen in ages...I know it is a matter of taste, but even so....I think it plays on a reputation it doesn't deserve.

Room Tip: You might get a better view on a higher floor (we were on the first level)
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  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Laguna Cliffs Inn

  • Laguna Cliffs Hotel
  • Hotel Laguna Cliffs
Address: 475 N. Coast Highway, Laguna Beach, CA 92651 (Formerly By the Sea Inn)
Price range (per night):* INR8,738 - 19,491

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