We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Holiday Inn San Diego - La Mesa

Holiday Inn San Diego - La Mesa – reviews, photos

3.0 of 5
8000 Parkway Dr., La Mesa, CA 91942 (Formerly Comfort Inn)
Hotel amenities
Special offer
Save on Hotel Packages!
Holiday Inn San Diego - La Mesa
Holiday Inn San Diego - La Mesa
Holiday Inn San Diego - La Mesa
Holiday Inn San Diego - La Mesa
Holiday Inn San Diego - La Mesa
Holiday Inn San Diego - La Mesa
Ranked #3 of 10 hotels in La Mesa
3.5 of 5 stars 54 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

54 reviews from our community

    Trip type
Traveller rating
    8
    28
    8
    5
    5
Date Rating
Phoenix, AZ
Top Contributor
63 reviews 63 reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
“Comfortable, clean accommodations”
3 of 5 stars Reviewed 25 November 2011

Stayed here for three nights to visit my college - age daughter. I really appreciate the hotel being non-smoking. I had room 212 on the second floor, right by the elevators. The icemaker was located close to my room and was quite noisy when it was on. Also heard lots of noise from foot traffic. I don't know if it was in the hallway outside my room, or one floor above but it honestly sounded like there was an elephant walking around. Otherwise, the room itself (an executive king) was clean and comfortable.

I'd really rate this property a 3 1/2 if possible. It was better than "average" but I'm not sure I'd call it "very good." It's convenient for La Mesa business but I would choose elsewhere if visiting the San Diego area.

Room Tip: Away from the elevator & icemaker would be quieter
See more room tips
  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask sandnsun61 about Holiday Inn San Diego - La Mesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“pretty good”
4 of 5 stars Reviewed 4 November 2011

I've stayed here before and it's pretty good. Still a bit pricey, (in my opinion) for where it's located, although it is right close to the 8 freeway and you can get to the stadium, downtown or the beach within 15-20 minutes.... so location is actually convenient, just not 'wow'. Room was fine.... staff was friendly and nice.... I'd recommend it. And as far as people giving a bad review because they smoked in the room.... and then complaining like you have to "read the fine print"..... please! Some people are idiots. No other way to describe them.

This place is nice. If the rate was $95-$100 per night.... it would be FANTASTIC.

  • Stayed December 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask OuttaHere1953 about Holiday Inn San Diego - La Mesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Klawler, Manager at Holiday Inn San Diego - La Mesa, responded to this review
15 November 2011
Thank you for the positive feedback. We are glad to have you as a repeat customer. My hope is that we price our product competitively and offer you great value. I will present your suggestion during our discussions about pricing. Again, I appreciate your input and look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vallejo, California
1 review
1 helpful vote 1 helpful vote
“Poor service”
1 of 5 stars Reviewed 23 August 2011
1
person found this review helpful

The heater spewed smoke, activating the smoke alarm and my wife's asthma.
We called the front desk and for ten minutes got no answer, but when I went down to the lobby there was someone there, appearing to be chatting on the phone.
We were given another room, although no assistance in moving our stuff there.
We noticed the white curtains had large stains suggestive of dried blood.
The manager was pretty indifferent the next day but offer to refund one day's costs if I would call Travelocity and put them in touch with him. After an hour on holdm I spoke to Travelocity and they tried to call him. They were told he was in a meeting.
Travelocity wanted me to call them again later in hopes of maybe catching him in the office.
I now understand why when other hotels are fully booked Holiday has vacancies. Their culture is not service oriented, and they are not prepared to solve problems for guests.

  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Bert B about Holiday Inn San Diego - La Mesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Klawler, Manager at Holiday Inn San Diego - La Mesa, responded to this review
29 October 2011
I wanted to take the opportunity to apologize for your experience and ask you for the opportunity to change your mind about the service culture here at Holiday Inn La Mesa.
We try extremely hard as a management team to provide an exceptional product to each guest by frequent inspections, preventative maintenance, staff training, and customer feedback.
I will admit that prior to your feedback, I had been neglecting to test the heater during my summer inspections after testing the Air Conditioner. As the systems within the unit are separate, both need to be looked at to make sure they are functional. As our near perfect weather starts to shift and guests begin to use the heater portion, we need to be proactive and make sure the unit works properly. I take full responsibility.
I also want to apologize for your experience with the follow up. I have printed and displayed your feedback, spoken with employees, and required staff to be proactive in solving guest issues.
I understand the process is complicated with third party vendors for any service recovery because any credit we want to issue to you will go directly to the third party company (Travelocity) since we charge them directly for your stay. Unfortunately the travel industry as a whole has not come up with a solution to that problem. What we can and should all do is work together to make you satisfied. I will make every attempt to contact you through specifics you mentioned in this posting. If you have the opportunity, please contact me directly at 619.698.7747.
Thank you,
Keith Lawler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these La Mesa hotels

Hampton Inn & Suites San Diego Poway
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1176252?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Howard Johnson El Cajon/San Diego Area
4 of 5 stars
Show Prices ABS:HotelCheckRates-d76802?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Country Inn & Suites By Carlson, San Diego North
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d80735?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Tower23 Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d571835?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Lincoln, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“College Orientation”
5 of 5 stars Reviewed 17 August 2011

Having had to pick a hotel at the last minute, we didn't have a large choice to choose from, but having picked the Holiday Inn in La Mesa, we couldn't have been more happy. First off, the hotel is centrally located in La Mesa, and very close to the state college. It sits just off the freeway tucked off the side of the main road. The staff were very friendly, the rooms were beautiful, and the little restaurant was perfect! We will definitely be staying here again.

Room Tip: Get the rooms with the breakfast included! It's worth the money!
See more room tips
  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Hirfiru about Holiday Inn San Diego - La Mesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Klawler, Manager at Holiday Inn San Diego - La Mesa, responded to this review
29 October 2011
Thank you for the great feedback! We are just 4 miles from the San Diego State University campus and love to host visiting families during school activities. We look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macau, China
1 review
1 helpful vote 1 helpful vote
“Double check at check out”
1 of 5 stars Reviewed 14 August 2011
1
person found this review helpful

I was told I had been charged $500 for infractions that were written on the bottom of the form that was signed at check in . No one pointed out the rules upon check in, just shoved a piece of paper that was to be signed without any explaination of the small print at the bottom of the page.We were also not told upon checking out that there was any problem. It wasn't until I received my credit card bill a month later, when I was unable to prove or disprove their allegations, that I called to find out why an extra charge of $500 was on my bill. Be careful, very careful when dealing with this company.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask imatell about Holiday Inn San Diego - La Mesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Klawler, Manager at Holiday Inn San Diego - La Mesa, responded to this review
29 October 2011
As the trend continues in the hospitality industry to provide a smoke free environment to our guests, Holiday Inn La Mesa takes the issue very seriously. We want everyone to enjoy their stay with us. For that reason, we provide areas outside the building for guests who would like to smoke.
Once inside the building, we strictly enforce our non smoking policy. We require all guests to initial specifically for the smoking and pet policy because the penalty charge is severe. Since we have increased the charges, we have had very few incidents at this property. We feel that this charge in necessary to both prevent guests from smoking in rooms and to recoup some of the costs associated with placing the room out of order and bringing in specialists to remove the smoke odor and damage. Occasionally, costs even exceed the penalty fee, but may be necessary to provide that smoke free environment.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Holiday Inn San Diego - La Mesa also viewed

Super 8 San Diego Area  / La Mesa
4.5 of 5 stars 62 Reviews
La Mesa, CA
Show Prices ABS:HotelCheckRates-d225979?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Travelodge La Mesa
3.5 of 5 stars 267 Reviews
La Mesa, CA
Show Prices ABS:HotelCheckRates-d83269?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn Express San Diego-La Mesa (SDSU Area)
Show Prices ABS:HotelCheckRates-d83276?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 10 hotels in La Mesa, ranked by popularity »

Been to Holiday Inn San Diego - La Mesa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn San Diego - La Mesa

  • Holiday Inn San Diego
  • La Mesa Holiday Inn
  • Holiday Inn La Mesa
Address: 8000 Parkway Dr., La Mesa, CA 91942 (Formerly Comfort Inn)
Price range (per night):* INR5,657 - 8,514

Owners: What's your side of the story?

If you own or manage Holiday Inn San Diego - La Mesa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn San Diego - La Mesa
Show the lowest price for this hotel (from our partners)
Show Prices