I booked this hotel since there was no other beach front hotel that had any vacancies. I should have trusted my instinct when I reserved the room! The male that helped me was "odd" in a creepy kind of way. Upon checking in I thought I would let my husband deal with this guy so as to avoid him myself. It all went downhill from there...
We paid before we stayed. You don't just leave a card on file as in other hotels. He even asked me how much I was told my stay would be.
As we headed down to our room, I started to feel concern regarding a stay in this hotel. Just the walkway being dirty and seeing into the other rooms without proper window coverings.
And then we arrived at our room. The first thing I noticed was the spots/stains on the carpet. Then, the bedding, which just repulsed me at the thought of having to lay on it. There were no pillowcases on any of the pillows, and I questioned whether or not the bedding was clean. I did a quick walk through only to be further disgusted. There was no toilet seat cover, no window coverings on one window, the drapes were falling off and without sheers so you couldn't leave the drapes open. There were cobwebs in the corners and dust in clumps on the ceiling. I also questioned the bathroom having been cleaned. I had my husband go down to the office and request our money back which he was told wouldn't happen. He explained that a room in that condition was unacceptable and asked if there were others in better condition. There weren't! Having driven three hours, and in town to celebrate a family member's birthday, we had no choice but to stay. We requested that the room be cleaned, bedding included to which the man gave a choice based on race as to whom we wanted to clean our room. We had two people clean our room while I watched from outside to make sure it was done. We avoided the room like the plague until it was time for bed and hesitantly retired for the evening, locking the deadbolt and making sure the windows were secure as well (creepy, remember?).
The next morning, my husband left our room with our young daughter and niece leaving me with my newborn baby. I didn't lock the deadbolt, as they just went to get some hot cocoa. While tending to my newborn and preparing to take a shower, I get a sudden knock on the door, my door opens and this man walks in looks around and proceeds to walk out! I'm not referring to my husband, but to the guy who initially checked us in and gave me the creeps! He was actually in my room. Frozen, it took me a second to register what took place and then proceeded to look out of my door way to confront this man. He was gone. I called my husband and told him what happened and he said he would talk to this guy and have this all taken care of. The guy adding insult to injury proceeds to tell my husband he apologizes and to "just go back and tell her you spanked me." I could go on and on about how horrible the whole experience was but I'll just advise you to not stay, and especially with small children. It was completely unacceptable!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC